Canada Job Openings

Kids Help Phone

Policy Analyst

Toronto

FULL TIME & CONTRACT

November 1, 2024

Job Title:

Policy Analyst

Department:

Finance & Operations

Reports To:

Senior Vice President, Operations & CFO

Salary:

$78,000 – $85,000

Job Type:

Full-Time, Contract, Hybrid, 2-3 Days per week,

Preferred Location:

Toronto, Ontario

Posting Close Date

Sunday, November 17, 2024


Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?

Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.

Unlock your potential. Carve out a career as unique as yourself. Grow with us.

Presentation of the organization

Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. Kids Help Phone’s website is a widely recognized model of youth-focused design, offering therapeutic tools, games, information, and counseling.

Position Overview:

Reporting to the Senior Vice President, Operations & CFO, the Policy Analyst will be well-informed to evaluate the existing policies that govern Kids Help Phone and inform the development of new policies to meet emerging data and privacy requirements (such as Quebec Law 25, etc). As our policy analyst, your duties will include reviewing existing policies, determining whether the policies align to their intended purpose, consulting with internal and external stakeholders and draft updates, revisions, etc.

To ensure success, you will have experience leading a similar scope of work, specialized knowledge related to corporate business policies, and a firm grasp on the legal considerations related to policy development.

The successful incumbent will also be expected to provide direction and advice that ultimately contributes to positive changes within the organization.

Policy Analyst Responsibilities:
  • Applying specialist knowledge in evaluating existing policies
  • Determining if policies are aligned with stated goals and objectives
  • Consulting with external and internal stakeholders (including senior leadership) to ensure inclusion of relevant factors
  • Identifying benefits, disadvantages, and omissions in existing policy frameworks
  • Ensuring that policies and policy amendments meet legal requirements
  • Reporting on findings and proposing new policies or amendments to existing policies
  • Drafting new policies or amendments to policies and submitting proposals for review
  • Editing and finalizing new policies or amendments as required
  • Documenting processes and disseminating information to stakeholders
  • Creating and maintaining the Corporate Policy Database (inventory) with predetermined review and renewal cycles for every policy

Policy Analyst Requirements:
  • A master's degree in a related field preferred
  • 3-4 years of experience in analyzing policies
  • Extensive experience in determining if policies align with objectives
  • Exceptional ability to determine policy oversights and omissions
  • Knowledge of Compliance with Quebec Law 25 is an asset
  • Proven experience recommending new policies or amendments and prepare draft versions
  • In-depth research capability or knowledge of legal considerations relevant to policies
  • Advanced knowledge of conventions and standards in policy writing
  • Ability to collaborate with internal and external stakeholders
  • Experience in preparing reports and presenting findings
  • Excellent recordkeeping and communication skills
  • Bilingualism is considered a strong asset but not required
Policy Analyst Qualities:
  • Teamwork:
A policy analyst collaborates with multidisciplinary teams and departments to contribute to policy development and implementation. They engage in teamwork while sharing knowledge, perspectives, and expertise to facilitate collaboration between all related parties.
  • Research:
Policy analysts use research skills to collect and analyze information, assess policy options, and create evidence-based solutions. They implement a range of research methods, including surveys, data collection, and statistical analysis, to inform policy recommendations.
  • Organization:
A policy analyst has advanced organizational skills in managing multiple tasks, deadlines, and projects effectively. They prioritize and coordinate their work to ensure timely completion of research, analysis, and reporting.
The above is not an exhaustive list of duties and you may be asked to perform different tasks as necessitated by your changing role and the overall business objectives of Kids Help Phone.
Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At Kids Help Phone we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.

The Small Print:

Applications will close at 11:59 pm, on the job posting close date listed above. Submissions received after this time may not be considered
A full job description is attached to this posting.
Reasonable accommodations are available on request from a candidate with a disability.

No recruitment agencies please

Benefits:
  • Accidental Death Insurance
  • Hybrid Work Model
  • Life Insurance
  • Wellness Programs
  • Flex Time

  • Health Care
  • Dental Care
  • Vision Care
  • Employee and Family Assistance Program
  • Emergency Travel Assistance
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