Program Assistant for provincial government ministry client, downtown Toronto.

Marberg Job Number: 2398.
Job Type: Temporary.
Initial Term: ASAP for approximately 6 months, with possibility of extension.
Compensation: From $25.02 per hour to $29 per hour, according to experience.
Regular Work Hours: FULL TIME HOURS; 7.25 hours per day not including 1 hour unpaid lunch break, to be worked during regular business hours, Monday to Friday (36.25 work hours per week).
Work Location: Hybrid - combination of 2 days remote-based and 3 days onsite at client's downtown Toronto office, near TTC station. Fridays always remote-based. Onsite work expectations subject always to client business requirements, and may change according to client business need.

Responsibilities Summary:
Provide range of clerical, administrative, and related program support services to program managers and team, and respond to internal and general public inquiries as needed.

• Coordinate branch management schedules. Make travel arrangements, schedule meetings and arrange conference calls.
• Coordinate unit activities with other program units or operational areas such as human resources, finance or IT.
• Prepare and compose correspondence, briefing notes, memos, reports and presentations from templates, or written or verbal instructions. Handle highly sensitive and confidential information.
• Maintain office supplies inventory, and electronic and hard copy filing systems. Prepare mail and courier materials,
• Conduct background research on designated subjects and prepare reports.
• Respond to internal and general public inquiries.
• Additional program administrative support responsibilities as required.

Qualifications:
Education: Post Secondary Degree or Diploma in public administration, business administration, or equivalent combination of education and work experience.
Preferred Work Experience: At least 3+ years of progressive office administration experience.
Preferred Sector Experience: Public sector or broader public sector program support experience preferred.

Technical and Language Skills Requirements:

• Advanced Microsoft Office skills including Word, Excel, Outlook and Power Point (will be tested).
• Strong data entry and typing skills (will be tested).
• Sound knowledge of records management methodologies and best practices to maintain electronic and manual filing systems.
• Strong English communication skills, both written and verbal, including strong level business writing skills, excellent spelling, grammar, proofreading and syntax, and professional telephone manners.

Task -Based Qualifications and Additional Attributes:

• Ability to professionally respond to inquiries or complaints, obtain incident details, and refer matters as appropriate, ensuring confidentiality.
• Ability to work as a team member to surmount internal and external job pressures. Proficient de-escalation skills. Excellent listening skills, and the ability to provide and receive effective feedback.
• Demonstrated ability to develop and apply sound understanding of applicable program principles, governing legislation, policies, and best practices in order to handle or refer enquiries and provide program information.
• Punctual, responsible, and reliable. Demonstrated record of professional conduct and character.
• Focused and able to work effectively with minimal direction and supervision, to prioritize tasks effectively, and to manage volume targets and due dates.
• Pleasant and courteous. Demonstrated commitment to client service and professional representation of the organization.
• Proven ability to professionally handle confidential information and exercise good judgement in the interpretation and application of instructions and organization policy.
• Superior attention to detail, and organized, methodical approach to completion of tasks.
• Demonstrated successful experience of prioritizing work, making decisions and communicating with others within a values framework of respect, equity, anti-racism, diversity and inclusivity.

Additional Requirements:

• Must be legally entitled to work in Canada, providing satisfactory documentation upon request.
• Ability to work both remotely and onsite, abiding by organization health and safety policies.
• Ability to declare personal Non-Conflict of Interest in execution of assignment responsibilities.
• Provision of certification of AODA and OHSA online training course completion prior to assignment start.
• Satisfactory Background Checks, Technical Skills Evaluations, and Employment References.

Application Notes:

Recommended Application Date: We kindly request that you submit your resume as soon as possible, as our client will not accept new applications after Monday October 21. Qualified applications may be contacted same day as date of application.

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.

Please note that Marberg Staffing updates job posts regularly, and external job boards may not reflect these changes in a timely fashion. Please refer to https://marberg.com/career-portal for the most current information including salary range.

Please note that for this position, Marberg Staffing only accepts applications through Indeed.ca , Linked In and marberg.com .

Candidates are only contacted via official phone call, email, or Linked In message from Marberg Staffing. Please disregard any initial contact through other mediums such as text message.

Marberg is committed to supporting workplace diversity and inclusivity, to reflect the demographic profile of all Ontarians. Applications are encouraged from equity seeking groups including people of colour, Indigenous people, individuals with disabilities, and people from the LGBTQ2S community.