Classification: Full-time
Team: Client Delivery
Reporting to: Partner, GMP
Estimated Start: November 2024
Location: Remote in US or Canada
Work Authorization: This role is open to US or Canadian Citizens/Permanent Residents. We are unable to sponsor any work authorizations for this role.

What's the role
We are looking for a Senior Specialist, GMP who has 2 years of experience with campaign execution, tag creation, audience creation and pulling reports. This person has an understanding of ad operations and programmatic. They will develop client manager skills, own accounts in the future, and be the main point of contact for troubleshooting requests and answering technical questions.

So, tell me about the company
Brainlabs is culture-first. You've probably heard other companies describe themselves as people, clients, or profit first – but we see people, clients and profit as the building blocks of our ecosystem. Culture powers all three and we know that when the ecosystem is balanced, we all win! That's why the culture we cultivate is a culture of winning together.
To learn more about what it's like to be a Brainlabber, check out our culture code.
What you do
Client Responsibilities

• Form close relationships with clients, becoming their trusted advisor for programmatic media buying, surfacing insights, and educating on best practices
• Communicate elements of the brief and/or campaign plan to internal teams
• Generate polished, client-ready deliverables with exceptional accuracy (e.g. performance reports, contracts, proposals, screenshots) using Google Suite
• Analyze campaign performance and attribution reporting for all accounts, extracting insights from raw data collected (e.g. e CPA, e CPE, CTR) and provide client-friendly briefings throughout the campaign flight as a supplement to reporting
• Lead communication between internal teams and convey technical issues and requirements in a clear and concise manner between teams and to clients Campaign Management
  
  • Setup – proactively oversee and manage client campaign portfolios, oversight of delivery and performance, surfacing insights, and educating customers on best practices
  • Manage & QA the full lifecycle campaign portfolio within relevant buying and campaign management systems (DV360, The Trade Desk, Yahoo!, and Amazon DSP) and ensure all campaign requirements are delivered according to SLAs:
  • Technical configuration
  • Trafficking
  • Reporting & Optimization
  • Partner with channels leads & Programmatic Trader to develop channel testing plans to drive continual optimization toward business goals
  • Collaborating with the Programmatic practice to troubleshoot issues related to data accuracy, creative approvals or technical anomalies

Who you are

• Solid understanding of programmatic, ad tech, self-serve DSP's, SSP's, PMP's
• Experience in GMP Platforms such as: Campaign Manager 360 (CM360), Display Video 360 (DV360), Google Analytics 360 (GA360 or GA4), etc.
• 1-3 years of experience in a Programmatic, Account Management, Account Strategist, Technical Services, Operations role

How you succeed
In addition to the below, you will be evaluated based on how you live our Culture Code! See our Culture Code on the next page.Key metrics of success for this role include:

• Your work in Programmatic data analysis, idea-sharing, and client satisfaction!
• You'll be able to ask for anytime feedback and will receive coaching from your people leader in monthly 1:1s to help you calibrate and grow your career better and faster here than anywhere else.

What happens next
We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.
In line with our adaptive working policy and our standard way of working in North America we do not restrict our hiring to a fixed office location therefore we hire candidates across different states in the US and indeed in other countries such as Canada. We also receive applications from, and hire, candidates with varying levels of experience for example those who have a few years experience in a role to those who are looking to make a step up. The salary levels on our job postings are set so as to account for these variable factors with decisions on the salary to be offered only made once we know the experience and location of our new hire.
Beyond salary, you can learn more about our Benefits & Perks for our North America Brainlabbers here.
Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities.
Thank you for your interest in Brainlabs! We look forward to getting to know you!