Canada Job Openings
Canadian Tire
Service Advisor - Deer Foot City
Calgary
FULL TIME & PART TIME
November 18, 2024
The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing customers" needs and expectations regarding auto service maintenance and repairs. Benefits:
- An amazingly friendly team
- Continued career opportunities
- Profit-sharing (conditions apply)
- Employee discount
- Diverse, inclusive and safe working environment
- Work-life balance
- Flexible work hours
- Ongoing training and learning
- Scholarship opportunities
- Reward and recognition program
- Group benefit plan (conditions apply)
- On-site parking
- Public transportation nearby
- Free coffee
- Working for an employer that"s involved in the community
- Working for a locally owned business
- And much more!!
- Greet, assist and thank customers in a friendly manner, over the phone and in person.
- Offer professional and knowledgeable advice to build customer trust and loyalty.
- Listen actively to identify customer's concerns and problems with regards to repair and maintenance of their vehicle.
- Prepare work orders and review the estimated costs with the customers.
- Manage customers" expectations of when their vehicle will be ready.
- Act as a liaison between customers and Service Centre employees.
- Schedule service appointments.
- Ensure compliance with Health and Safety regulations.
- Knowledge of automotive mechanic
- Ability to work shifts (days, evenings, week-ends and holidays)
- Approachable
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
- Strong communication and interpersonal skills
- Strong computer skills
- Ability to plan, organize, delegate and follow-up on daily tasks
- Valid driver"s licence for province of employment
- Good working knowledge of COSTAR (asset)
- Experience in a similar role (asset)
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