Are you a donut lover with a knack for making things run smoothly? Join us as the Store
Manager at Lee's Donuts and sprinkle some magic! You'll be the heart of our operations, ensuring
both customers and our team have a fantastic time. Your mission? Keep the donuts delicious, the
team motivated, and the vibes as sweet as our glaze.
For high performing Team Members, there may be growth opportunities as Assistant Manager
or Manager.
Responsibilities:
Team Management and Development:
Plan, recruit, train, and develop a skilled and competent team.
Monitor employee performance and provide regular feedback and coaching.
Foster a positive work environment that promotes teamwork.
Identify training needs and arrange skill development opportunities.
Schedule and coordinate team shifts for adequate coverage.
Customer Service and Communication:
Work Front of House and lead by example.
Ensure exceptional customer service and handle complaints professionally.
Develop strategies to attract and retain loyal customers.
Operations:
Oversee daily store operations, including inventory management and sales performance.
Complete weekly orders for supplies, ingredients, and pre-orders.
Address maintenance and repair needs for the store.
Assessment of the quality in our products against targets and performance – be
obsessed with how our flavors are doing against customers' demands.
Ensure the store is clean, organized, and upholds the highest health and safety
standards.
Product Quality and Safety:
Maintain product quality and adhere to food safety standards.
Implement health and safety regulations and company policies.
Able to perform Back of House duties to the highest standard.
Additional Information:
Frequent to continuous manual dexterity of both hands (gripping, winding, rolling, etc)
Exposure to hot temperatures when using the fryer.
Ability to carry heavy loads of up to 22kg.
Continuous walking and/or standing.
Qualifications
You have experience in retail management.
You care about a customer-oriented approach with a passion for service.
Knowledge of food safety and hygiene practices.
Ability to multitask and work in a fast-paced environment.
Strong communication, collaboration, and problem-solving skills.
Excellent time management skills.
Positive attitude, flexibility, and adaptability
Other Requirements:
Must be available to work on any day and early mornings. Flexible with hours and shifts.
Has completed or is pursuing a post-secondary degree.
Legally able to work in Canada.
*Food Safe Level 1 an asset.
*First Aid Certificate an asset.
*Driver’s License and own vehicle an asset.
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: No less than 30 per week
Additional pay:

• Tips

Benefits:

• Casual dress
• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• On-site parking
• Store discount

Flexible language requirement:

• French not required

Work Location: In person
Application deadline: 2024-10-15