Canada Job Openings

AIM Kenny U-Pull

Specialized purchasing call center agent

Laval

FULL TIME

August 28, 2024

Company Description
What we offer!

Salary of $20/hr + commissions
AIM Tuition Assistance Program
Eligible for paid vacation from the first day; **
Comprehensive group insurance plan
Virtual doctor (access to a doctor 24/7)
Group RRSP with employer matching contribution
Employee Assistance Program (EAP)
Central location, close to many services
Easily accessible by public transit
Referral program
Exclusive employee discounts on parts from any Kenny branch
Free on-site parking
Free coffee on site

Job Description
Permanent full-time positions
Schedule: must be available during call center opening hours, Monday to Sunday between 8:00 am and 8:00 pm.
Location : 3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada
WORK ON-SITE ONLY
We are currently looking for motivated individuals to join our call center team located in Laval, Quebec, just across from Carrefour Laval.
As a call center agent specialized in purchasing, you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.
What you’re responsible for:

Answer incoming customer calls
Take the time to understand the specific needs of our customers and offer personalized solutions
Explain our unique business model and highlight its benefits.
Negotiate and conclude the purchase of cars, keeping in mind purchasing objectives and customer satisfaction;
Follow up on pending requests and individual customers

Qualifications
To join our team:

Bilingualism required (French and English)
Excellent negotiation and persuasion skills
Excellent customer service skills and positive attitude
Excellent communication and interpersonal skills
Basic mathematical skills
Ability to navigate between different computer systems and applications
Ability to multi-task in a fast-paced environment
Interest in the automotive field
Reliability, punctuality and ability to work days, evenings and weekends
Call center experience (a major asset)

Additional Information
At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.
** Vacation accrues bi-weekly and is pro-rated during any partial year of employment.

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