Job Summary

• Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements
• Help create an overall enjoyable dining experience and promote a safe, clean, and neat environment for guests and other associates
• Exhibit exceptional communications skills
• Get along well with others, demonstrate flexibility and patience; possess an interest in people
• Supervise the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
• Helps train new food-service team members
• Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed
• Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency
• Assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
• May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
• Work with staff of other departments to perform job duties and during special events or functions

• Experience as a server or in a dining room setting is an asset
• Attention to detail
• The ability to make decisions
• Interpersonal skills, facility with meeting people, teamwork, collaboration, leadership, adaptability, and excellent communication skills are required
• Good personal grooming, confidence, integrity, ability to manage stress, dynamism, energy, autonomy, initiative, availability, flexibility, and orientation toward quality are required
• Able to work in a fast-paced environment and readily acceptable to change work priorities at any time
• Physical ability to carry out the duties of the position