Job description

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Business QA Manager.


Business: Global Transformation


Principal responsibilities

• Experience of managing a team leading business activity to support the delivery of digital change across regions/markets
• Exceptional analytical, planning and governance skills
• Leadership experience in customer focused organizations, in disciplines such as digital, programme or change management skills motivating and inspiring others to excel

Requirements

• The job holder will be a Graduate with experience in customer focused organizations, in disciplines such as Digital, Transformation or change management and strong performance management and team development skills
• The job holder will have good knowledge of the testing process, digital channels and strong customer focus, strong analytical ability and experience, excellent attention to detail and the ability to see things through to completion and the ability to quickly understand customer an operational considerations
• The job holder will have a good understanding of project methodology, frameworks and best practice, have Subject Matter Expertise of channel, including technical, commercial, market place and customer considerations.
• The job holder will be innovative with the ability to approach things differently or do different things to deliver goals, have highly developed communication skills, both written and verbal, to explain complex or technical issues, pragmatic decision making skills, with the ability to make clear judgments based on a range of factors
• The job holder will have excellent relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities and high levels of resilience and self motivation
• Cantonese speaker

What additional skills will be good to have?

• Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
• Excellent understanding of project methodology, frameworks and best practice
• Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe)

HSBCLL/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.


Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.



***Issued By HSBC Software Development (Guang Dong) Limited***