China Job Openings
Computershare
Client Service Associate
FULL TIME
October 9, 2024
In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We give you a world of potential
Employee share plan is a new compensation reward tool used by companies to attract and retain talented people. We are the largest global provider of employee share plan administration in the world and have multiple opportunities to join our China business.
With over 35 years of experience in 190 countries providing one-stop solutions from integrated share issuance or purchasing; data management and plan control; to brokerage support, Computershare has been in the Chinese market since 2004 and was one of the first companies to offer employee share program services in China. We pride ourselves on our quality service to our large and stable Chinese customers.
A role you will love
With successful establishment of our business in Asia, we are now looking for enthusiastic and dedicated talent to join our client service team in Beijing. This is a rare opportunity that will give you a fantastic exposure to the dynamic and fast-growing business in Asia.
We sincerely welcome those who are interested in financial innovation, have an international perspective and are willing to accept challenges to join us in our efforts to promote the development of China's employee share management plan market and to forge together for the world's top services.
Some other key accountabilities will include:
- Servicing clients’ and their employees’ daily administrative needs.
- Maintaining, updating and importing employee information held in internal systems and databases.
- Generating reports and reconciliation of accounts and transactions.
- Liaise with trading team regarding clients’/employees’ payment enquiries.
- Meet operational requirements and ensure a successful delivery of all levels of operational tasks (e.g. Share release and dividend distribution etc.) to clients.
- Responding to written, emailed and telephone enquiries from clients and their employees.
- Communicate with Brokers, Banks, Share Registrars and Trusts to meet clients’ requests.
- Ad hoc tasks as required.
To be successful in this role you will have excellent multi-task and communication skills, pay attention to details and be initiative.
Some other key skills required for the role:
- Bachelor's degree or above, preferably in Finance, Accounting, Economics or related.
- Customer focused with excellent communications skills.
- Detail-oriented, self-motivated and has a strong sense of responsibility.
- Ability to work independently and collaboratively under work pressure.
- Demonstrate initiative, organizational and time management skills.
- Ability to work in an international environment.
- Proficiency in MS Office. Excellent English required with Cantonese an advantage.
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.
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