The new candidate will be part of the Quality and Reliability organization, supporting the Customer and Product Quality group.

• Provide customer quality engineering support for China automotive customers
• Assess reliability risk, develop and execute to Qualification plans and resolve quality issues
• Lead cross-functional teams to achieve best in class quality position with customers
• Be the customer quality champion and voice of the customer within Marvell; ensuring customer requirements are understood and met
• Host regular customer engagement activities and proactively share quality health assessment of customer products
• Lead cross functional problem-solving activities (8D) with intent to improve response (TAT) to customers as well as buffer internal organizations from customer involvement
• Drive customer-related quality communications, both reactive and proactive to closure including internal communication to the executive team
• Lead customer quality improvement programs/projects required for customer metrics improvement (quality rank, scorecards via quarterly business reviews)
• Acknowledge and drive closure of all quality-related issues, RMAs, and customer requests ensuring key stakeholders are informed timely of progress
• Be the key communication channel for dedicated quality initiatives such as Product Change Notices (PCNs)
• Ensure customer requirements are integrated into Marvell’’s Quality Management System (QMS) and reflected in processes, procedures and standards

• China customer quality engineering functions with automotive focus
• Represent the voice of your customer base within Marvell
• Manage customer requests including communication and follow-up to ensure compliance within Marvell
• Ensure customer specific requirements are documented and followed
• Coordinate customer visits and audits
• Track and ensure closure for all open customer actions
• Manage customer feedback/ppm/scorecard tracking
• Manage or coordinate customer communication for customer FA status and 8D reports
• Act as technical customer interface for all quality related questions/inquiries
• Coordinate quarterly quality reviews with key customers

• Bachelors of Science degree from a leading university in electrical engineering, quality, or related technical discipline
• 10+ years of experience in a quality, or product, or customer facing engineering role
• 7+ years of experience in regional or key account customer quality
• 5+ years of experience with China automotive Tier 1s and Tier 0s
• Background in semiconductor manufacturing/assembly or product/test
• Experience with PPAP process
• Demonstrated experience with customer crisis management desired
• Excellent written and oral communication skills
• Proficient with MS Office & data analysis tools

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