About this opportunity
We are now looking for a HWS Customer Order Handling, responsible for CUJP HWS order fulfillment.


What you will do
Responsible for customer RMA order/request management, evaluate RMA information, release order, coordinate with related stakeholders to secure delivery meet customer requirement.
Push and follow up faulty return, exception & discrepancy handling.
Event support, special local support
Communication and business report


What you will bring
Bachelor’s degree within relevant areas or corresponding work experience.
Basic knowledge of Ericsson Business Processes.
Rich logistics and supply chain knowledge.
Rich knowledge and experience of M5 and other HWS operation needed system.
Good verbal and written communication skills in Japanese and English.
Passion for delivering results and meeting customer expectations.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: China (CN) || Guangzhou
Req ID: 757234