Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

GE Health Care is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Role Summary/Purpose
The Service Super Expert Program (SSEP) is GE Healthcare Service’s entry-level technical training program for high potential technical-oriented professionals seeking a fast-paced career, who share with us a passion for technology, and a drive for both technical excellence, innovation and the improvement of business skills. The SSEP experience offers exposure to high-level management and cross-functional interaction in Healthcare Service along with hands-on technical and soft skills development.
Essential Responsibilities
Service Super Expert Program (SSEP) is a challenging one-year pre-assignment and two-year rotational program committed to developing young technical talents through intense technical training & field operations and a variety of business-critical assignments.
Experienced field operation leaders, project leaders/managers will mentor your work and will participate in technical and leadership training. SSEPs should finish the job assignments and meet the evaluation criteria in each rotation. They need to complete technical evaluation defined in the program, as well as the associated homework and projects with required quality rating.
Qualifications/Requirements

1. Bilingual proficiency in Chinese and English.
2. Self-motivated, self-confident team play with mature & positive attitude and fast learning ability.
3. Strong commitment to a career in technical development.

4. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
5. Complete all planned Quality & Compliance training within the defined deadlines.
6. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
7. Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
8. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
9. Prefer Bachelor’s Degree above
10. Candidates must have legal working authorization in China for non-Chinese citizens.

Desired Characteristics
Technical and analytical skills. Ability to work independently with minimum direction. High work standards and quality. Shows Initiative and motivation. Plans and organizes work effectively. Excellent communication skills, listening skills, and interpersonal skills. Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).

Inclusion and Diversity
GE Health Care is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information