• Pre-sales activities: in support of the sales executives, engage with prospects and users of existing Lectra solutions, to understand their current processes and pain points, map out a desired future state using Lectra solutions, execute or coordinate benchmarks and trials, and articulate the quantified and non-quantified benefits.
• Project manager: coordinate internal and customer stakeholder though trials and implementation projects, ensuring proper engagement, preparing and leading steering committee reviews, and following up on open issues, with the support of the regional coordinator and the headquarter support teams. As the team grows, support additional resources to become autonomous.
• Business Consulting: understand the customer’s strategic objectives, needs and pain points. Articulate Lectra’s contribution to their business performance, define quantified project objectives, ensure customer adhesion, and then coordinate activities to meet these objectives.
• Solution expertise: quickly become the local expert on Lectra Industry 4.0 solutions for the cutting room. Additionally, become proficient with Lectra adjacent solutions (cutting machines, CAD...) Quickly become capable of qualifying a problem or situation, reaching out to the right experts, and coordinating efforts to reach a desired state.
• Customer Success: Hand-over projects to the respective teams, and provide ad-hoc support.

• Bachelor’s degree with major in software, manufacturing, or automation
• 5+ years of working experience in the manufacturing or software industry, including managing projects across multiple, globally dispersed work teams, and working abroad.
• Experience in customer-facing role.

• Fluent English. Other SEA languages are a plus.
• Excellent written and verbal communications skills - ability to interface with all levels of the organization, from the C-level to the operator. Capable of influencing decision makers and managing expectations.
• Great organizational skills with exceptional follow through and attention to detail.
• Performance-driven, with a good track record of delivering on commitments, and a growth mindset.
• Capacity to develop relationships across national and cultural boundaries.