• Support the Customer Engagement and Service Manager to manage the traceability project implementation in the region by working closely with global project manager and other project team members .
• Follow up and support our textile supply chain partner on platform registration.
• Provide in-depth training to our supply chain partners via on-line meeting.
• Resolve various issues users encounter while using the platform,
• Work with development team for product improvement based on first-hand feedback and market insight.
• Manage relationships with key supply chain partners.

• 3-5 + Years working experience in textile industry , certification body or in sustainability domain ,familiar with textile industry end to end supply chain , good knowledge of sustainable textile material will be a plus.
• Excellent written and spoken English skills.
• Customers focus with good oral and written communication skill to drive results.
• Ability to take ownership of issue , strong “ can -do “ attitude and good problem solving skills.
• Proficient in data analysis with extensive experience using office software tools.
• Capable of handling multiple tasks simultaneously.
• Overseas working or studying experience is a plus but not a must.
• Experience in Certification Body (GRS/RCS /RWS /OCS etc. ) , Transaction Certification or supply chain traceability is a plus but not a must.

• The position is based in China
• We offer the flexibility for this position to be home-based.