Virtual Customer Service Associate/Receptionist

Colombia Job Openings

Ali Awad Law, P.C.

FULL TIME

October 10, 2024

Job Overview:
CEO Lawyer is seeking a dedicated and professional Customer Service/Receptionist to join our fully remote team. The ideal candidate will provide top-notch service to our clients, handling calls, emails, and chat inquiries with a high level of professionalism and efficiency. You will play a key role as the first point of contact, ensuring a seamless client experience and supporting administrative tasks.
Key Responsibilities:

Client Communication: Answer and route incoming calls, emails, and chat inquiries in a timely and professional manner.
Appointment Scheduling: Coordinate and schedule client appointments, ensuring accurate calendar management.
Customer Support: Assist clients with general inquiries, direct them to the appropriate legal team members, and resolve minor issues.
Administrative Tasks: Support the team with document management, filing, and data entry.
Client Relations: Build and maintain positive relationships with clients, providing a welcoming and helpful customer experience.
Case Management Support: Assist with file organization, tracking case progress, and updating client records as needed.
Communication Tools: Proficiency in using phone systems, CRM tools, and other communication platforms.

Qualifications:

Language Skills: Fluent in English and Spanish (written and spoken).
Experience: Previous experience in customer service, call center, or receptionist roles (preferably in a legal or professional services environment).
Technology Skills: Comfortable using CRM software, Microsoft Office Suite, and other digital communication tools.
Time Management: Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
Remote Work: Experience working remotely with reliable internet and a quiet workspace.

Requirements:

Availability: Flexibility to work weekends and rotate days off.
Shifts: 8-hour shifts with a 40-hour work week.
Location: Must be located in Colombia or Mexico with the ability to work remotely.
Equipment: Personal computer and stable internet connection.

We Offer:

Hourly rate at $6 USD/hour.
Work from the comfort of your home.
Opportunity to grow within a dynamic and supportive legal team.

Job Type: Full-time
Expected hours: 40 per week
Work Location: Remote
Application Deadline: 14/10/2024
Expected Start Date: 28/10/2024

We regret to inform you that this job opportunity is no longer available as it has expired

New Job Alerts

Performia Colombia

Diseñador Gráfico Senior

Bogota

FULL TIME

November 20, 2024

View Job Description

Profesor X

Agente Call Center Bilingüe - Cold Calls

Medellín

FULL TIME

November 20, 2024

View Job Description

Profesor X

Appointment Setter - Fines de Semana Libres!!!

Bogota

FULL TIME

November 20, 2024

View Job Description

BBVA

COMPLIANCE CROSS DISCIPLINE SENIOR MANAGER I- CONTROL INTERNO & CUMPLIMIENTO

Bogota

FULL TIME

November 20, 2024

View Job Description

PROMCIVILES SAS

PROFESIONAL EN LICITACIONES PÚBLICAS Y CALIDAD - BOGOTÁ

Bogota

FULL TIME

November 20, 2024

View Job Description

Profesor X

Agente Bilingüe

Medellín

FULL TIME

November 20, 2024

View Job Description

Gi Group Colombia

Asesor Comercial Externo TAT Preventista /Pereira y alrededores

Pereira

FULL TIME

November 20, 2024

View Job Description

Looking for similar job?

Sitter4paws

Sitter4paws - Remote Virtual Office Assistant / Customer service

Bogota

FULL TIME & PART TIME

September 30, 2024

View Job Description

Sodimac Colombia

Practicante Universitario Customer Experience CX I 2025

Medellín

FULL TIME

October 4, 2024

View Job Description

Outsource Plug

Virtual Recruiter (Remote)

Bogota

PART TIME

October 15, 2024

View Job Description

Outsource Plug

Virtual Recruiter (Remote)

Bogota

PART TIME

October 15, 2024

View Job Description

Outwork Staffing

Executive Virtual Assistant

FULL TIME

October 30, 2024

View Job Description