Costa Rica Job Openings
TransUnion
Bilingual Voice Agent, T&E Call Center Operations-Remote
Lagunilla
FULL TIME
November 7, 2024
What We'll Bring:
This is a position for a Bilingual English-Spanish Call Center Representative in Costa Rica. The position is remote - WFH Previous experience in a Call Center environment is required. Training will be provided for T&E services and tools
What You'll Bring:
The Tenant and Employment (T&E) Voice Office Operations Representative is responsible for answering inbound phone calls for all T & E products. The Voice Operations Rep will support customers and consumers who use T&E services to screen individuals for rental housing and employment opportunities.
- 1-3 years of experience in an operations job role, including inbound voice customer care/support.
- Highest level of formal schooling for the specific region (High School Diploma).
- Excellent Spanish verbal, written and interpersonal communication skills, with a good command of English
- Moderate skills in Microsoft applications
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills.
- This is a remote position for candidates in Costa Rica, which may require occasional in-person attendance at work-related events at the discretion of management.
Impact You'll Make:
- Maintains a consistently high level of knowledge regarding T&E products, services, and tools.
- Understands and consistently demonstrates knowledge of specific T&E business processes when performing all voice operations work.
- Maintains a solid understanding of U.S. credit/financial principles and knowledge of USA criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts.
- Adheres to established processes and procedures when responding to support phone calls.
- Works with QA and team leaders to improve individual performance based on feedback and coaching to ensure high-quality work product is delivered to T&E customers and consumers.
- Manages individual performance for aux time usage and adherence to schedules.
- Performs other duties as assigned.
- Must work U.S. business hours in support of U.S. customers and consumers.
- Must be open to weekend shifts during U.S. business hours to support U.S. customers and consumers.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Trans Union Job Title
Rep I, Consumer Operations Support
New Job Alerts
Amazon Support Services Costa Rica SRL
Sr. Account Representative, Amazon Business Commercial Sector
San Jose
FULL TIME
November 26, 2024
View Job Description
Grupo Sur
INGENIERO MANTENIMIENTO PARA PLANTA EL SALTO EN LIBERIA
Liberia
November 26, 2024
View Job Description
Axalta Costa Rica S.A.
Tecnico de Servicio Tecnico
San Jose
FULL TIME
November 26, 2024
View Job Description
Marriott International, Inc
Supervisor(a) de Compras
Liberia
FULL TIME
November 26, 2024
View Job Description
Elanco
Representante de Ventas Senior - Pet Health
San Jose
FULL TIME
November 26, 2024
View Job Description
Kraft Heinz Company
Maintenance Supervisor
San Jose
FULL TIME
November 26, 2024
View Job DescriptionLooking for similar job?
British American Tobacco
Order to Cash Analyst (Bilingual)
Heredia
FULL TIME
October 17, 2024
View Job Description
British American Tobacco
Bilingual Accounts Payable Analyst (P2P)
Heredia
FULL TIME
October 18, 2024
View Job Description
TransUnion
Bilingual Voice Agent, Call Center Operations-Remote
Lagunilla
FULL TIME
November 16, 2024
View Job Description
See What’s New: TransUnion Job Opportunities
TransUnion
KYC/Due Diligence Analyst - Remote GCCA
Johannesburg
FULL TIME
October 25, 2024
View Job Description
TransUnion
Marketing Technology Administrator
Johannesburg
FULL TIME
October 25, 2024
View Job Description
TransUnion
Customer Support Training Analyst
Johannesburg
FULL TIME
October 17, 2024
View Job DescriptionNew Job Alerts
Amazon Support Services Costa Rica SRL
Sr. Account Representative, Amazon Business Commercial Sector
San Jose
FULL TIME
November 26, 2024
View Job Description
Grupo Sur
INGENIERO MANTENIMIENTO PARA PLANTA EL SALTO EN LIBERIA
Liberia
November 26, 2024
View Job Description
Axalta Costa Rica S.A.
Tecnico de Servicio Tecnico
San Jose
FULL TIME
November 26, 2024
View Job Description
Marriott International, Inc
Supervisor(a) de Compras
Liberia
FULL TIME
November 26, 2024
View Job Description
Elanco
Representante de Ventas Senior - Pet Health
San Jose
FULL TIME
November 26, 2024
View Job Description
Kraft Heinz Company
Maintenance Supervisor
San Jose
FULL TIME
November 26, 2024
View Job Description