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CRA-JLL - Costa Rica
Facilities Coordinator
San Jose
FULL TIME
November 20, 2024
Team Leadership and Development:
- Lead and manage a team of account managers, facility managers, and operations staff, providing guidance, support, and mentorship to drive performance and development.
- Foster a culture of collaboration, teamwork, and professional growth within the account team.
- Conduct regular performance reviews, set objectives, and provide constructive feedback to develop a high-performing team.
Operational Excellence:
- Provide strategic oversight and leadership for all aspects of service delivery within the assigned accounts, ensuring operational excellence and adherence to contractual obligations.
- Collaborate with cross-functional teams to establish and monitor key performance indicators (KPIs) and service level agreements (SLAs), ensuring targets are met or exceeded.
- Conduct regular reviews of operational performance, analyzing data, and implementing improvement initiatives to enhance service quality and efficiency.
- Drive a culture of continuous improvement, innovation, and best practices within the account team.
Administrative Functions:
- Assist in the development and management of the facility budget, including tracking expenses, monitoring costs, and identifying cost-saving opportunities.
- Support the Facilities Manager in maintaining accurate facility records, including contracts, leases, inventories, and documentation of maintenance activities.
- Assist with the procurement of supplies, equipment, and services required for facility operations.
- Prepare reports, presentations, and other documents as required by the Facilities Manager.
Qualifications:
- 1+ years of experience as a facility coordinator or related experience.
- Intermediate to Advanced English communication level.
- Strong knowledge of facility operations, maintenance practices, and building systems
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