Costa Rica Job Openings
Amazon Support Services Costa Rica SRL - B20
Offshoring Team Lead, Offshoring
San Jose
FULL TIME
October 23, 2024
- 5+ years of team management experience
- 5+ years of program or project management experience
- Knowledge of Microsoft Office products and applications, especially MS Excel, Word & Power Point at an advanced level
- Experience leading process improvements
The ideal candidate will be innovative, tech-savvy, team oriented, effective communicator, have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities.
The ideal candidate is motivated, agile, with strong time management and project management skills, technical (advanced excel skills) and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills as well as team skills. At the core of the position is high attention to detail and delivering high quality results on time.
Responsibilities:
Integrate seller content to the Amazon platform using standard item creation templates, working with Business Teams across the world.
Correct and enhance existing content of products that have high visibility on the Amazon website but show poor content.
Work with Selling Partners or Account Managers to gather requirements and helping to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon.
Work with the Sales Onboarding Program Managers to gather knowledge in tools, process.
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility
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