Costa Rica Job Openings
Smith & Nephew
PLM Business Analyst (Alajuela, Costa Rica)
FULL TIME
October 28, 2024
- Demand Management: Lead the creation and continuous improvement of a business capability and IT enablement roadmap for R&D business including understanding short and long-term business plans and objectives, planning new initiatives, and determining how they fit into the business plan and global IT roadmap.
- Design: Lead the ideation and high-level planning of IT initiatives in R&D including specification of business requirements, formulation of business process and creation and vetting of business cases, and high-level project planning (scope, schedule, & budget). Incorporate process standardization and simplification improvements in high-level designs to enable business strategy and streamline the IT applications landscape over time (Application Lifecycle Management).
- Execute: Lead execution of IT initiatives in R&D to achieve scope, schedule, financial, & quality commitments thru operating a metrics-based management system, ensuring adherence to principles and standards in the solution lifecycle management process. Collaborate and leverage IT competency centers and share services.
- Support: Act as the IT site lead, and escalate issues within the IT organization as appropriate
- Communicate Champion understanding, support for, and value of global IT portfolio; serve as the “glue” bringing together Local Business and IT communities to achieve common goals; and secure active participation and strong advocacy from Business and IT communities, customers, suppliers, and industry bodies.
- Bachelor’s degree in computer science/information technology or equivalent experience.
- Typically has 5 years of IT and business/industry work experience, with at least 3 years of management experience in managing stakeholders, projects, and services.
- Demonstrated application of Six Sigma/Lean/AGILE methodologies to yield tangible business results.
- Proven track record of successfully executing business-IT projects.
- Has worked in a regulated business.
- Business Relationship Management certification
- Training/certification in Agile, Project Management preferred.
- Direct business experience in R&D is preferred, experience supporting Windchill, or a similar PLM solution is required.
- Required:
- Windchill or similar PLM BA experience
- Business case creation, justification, and measurement for IT investments/projects
- Business solution requirements creation (emphasis on process and data requirements)
- Business process design and re-engineering techniques and methods
- Program/Project Management, Six Sigma/Lean methods, and practices
- Functional process knowledge needed - e.g., Salesforce Excellence.
- Change Leadership - manages, leads, and enables the process of change.
- Facilitates collaboration between stakeholders who have diverse objectives.
- Your future: stock purchase program, referral bonus, subsidy in transportation and food, recognition program.
- Work/Life Balance: Extra days off, birthday off, voluntary hours.
- Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave.
- Flexibility: Hybrid work model (for more professional roles), flexible schedules.
- Training: Training program, unlimited learning.
- Extra perks: employees association, and more…
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