Costa Rica Job Openings

Matthews International Corporation

Lead - SAP Business Systems

October 11, 2024

Lead - SAP Business Systems
Brand: Matthews
Company: Matthews Intl, Costa Rica S.R.L.
Line of Business: MATW Corporate
Location:CR
Req ID: 13313
POSITION SUMMARY
The Lead Analyst – SAP Business Systems serves as a liaison between the business community and the IT organization to provide and oversee technical solutions to meet user needs and align technology solutions with business strategies. This role plans, designs, develops, launches and approves efficient business, financial, and operations systems in support of core organizational functions and business processes. Gathers and analyzes data in support of business cases, proposed projects, and systems requirements, configures, tests, implements, and support the solution, and possesses expertise in the business function(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.

JOB RESPONSIBILITIES
  • Facilitates discussions with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
  • Leads design sessions in prototyping new system solutions for the purpose of enhancing business processes, operations, and information process flow.
  • Coordinates the review and analysis the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Oversees research on software and hardware products to justify recommendations and support purchasing efforts.
  • Leads analysis of business partner’s multi-faceted complex operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
  • Performs in-depth complex business process redesign and documentation as needed for new technology.
  • Oversees agreements and commitments by facilitating communication between business functional area(s) and IT from initial requirements to final implementation.
  • Uses understanding of technological trends to bring solutions to business units to enhance the company’s competitive edge.
  • Translates multi-faceted, complex, high level business requirements into functional specifications for the IT organization, implements and manages changes to such specifications. Educates the IT organization on the direction of the business.
  • Configures and implements solutions that are integrated with business processes/data; Oversees system design proposals and determine buy versus build decisions.
  • Reviews reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
  • Responsible for adhering to IT Applications change management processes, including tracking and confirming changes throughout the landscape; reviews and confirms changes as required by the SAP Enterprise Architect.
  • Creates multi-faceted complex systems models, specifications, diagrams, and charts to provide direction to system developers.
  • Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains, and develops team.
  • Additional duties as assigned.
ADDITIONAL RESPONSIBILITIES
QUALIFICATIONS / REQUIREMENTS
  • Bachelor’s Degree in Information Technology or related field or equivalent experience.
  • Advanced degree (MBA, Master’s) preferred.
  • 8+ years progressive business systems experience; or equivalent combination of education and experience.
  • Periodic travel either locally, nationally, and/or internationally may be required.
  • High degree of proficiency MS Office Suite, Outlook & Internet applications.
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence peers and senior management.
  • Self-motivated with critical attention to detail, deadlines and reporting.
  • Prior experience in manufacturing or professional services industries preferred.
  • Demonstrated experience working in a matrixed environment with personnel located internationally and of diverse cultural backgrounds.
  • SAP Basis knowledge of Enterprise Architecture.
  • General knowledge of SAP ECC, BW/BObj, BPC, Process Orchestration, Success Factors, Concur and SAP overall technology landscape.

ADDITIONAL QUALIFICATIONS
PHYSICAL ASPECTS / WORK ENVIRONMENT
  • Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk, hear and see.
  • Occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in the work environment may be high.
  • Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Matthews International, we believe in a world of inspired possibilities. We believe that taking pride in our past inspires growth for the future. And that we all have a responsibility to explore new ways of thinking, working and advancing our craft.

Globally headquartered in Pittsburgh, Pennsylvania, Matthews International is home to a global network of employees operating in three distinct industries—SGK Brand Solutions, Memorialization and Industrial Technologies. We care deeply about what they do each day—because when we’re inspired, we can inspire others. We can make difference that goes beyond expectations—for our clients, our community and our company.

Our dedication, drive and determination empower creativity and give us strength to transform inspired possibilities into inspiring realities. This is strengthened by our values which are fundamental to our business and guide how we work—to demonstrate integrity, cultivate employees, be our best, innovate and live the Matthews spirit.

www.matw.com

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

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