Costa Rica Job Openings
Sysco Costa Rica
RTR Business Analyst Lead
Heredia
FULL TIME
October 16, 2024
Responsibilities
- Work with stakeholders to efficiently, clearly, and concisely document requirements, including current and future processes
- Coordinate workshops to facilitate requirements gathering
- Produce process documentation including process maps, flow diagrams, requirement specifications, functional designs and test scenarios
- Support Change Management to clarify changes in procedure or process to future state
- Break down and simplify complex problems and systems into smaller and more consumable components
- Review and evaluate proposed solutions and make recommendations
- Organize and lead product demonstrations
- Actively participate in testing cycles, as well as providing hands-on support to business testers
- Raise and manage JIRA tickets – identifying new tasks, defects and change requests
- Work with project team to set priorities, build roadmaps, and facilitate working sessions
- Identify interdependencies between workstream requirements and manage accordingly
- Build and maintains effective relationships with internal and external stakeholders
- Partner with Directors to identify opportunities and core capabilities that would advance the maturity level of their processes to better serve internal and external customers.
- Cultivate strong relations and collaborates with Information Technology (IT), and finance staff to understand key business challenges and leverage technology and process to address those challenges
- Strong understanding and demonstrated capability for solving complex problems in a structured way
- Strong problem management and solving skills, with the ability to work under strict deadlines, department policy, procedures
- Ability to define, diagnose, and resolve business problems based on sound logic and rationale
- Ability to manage multiple projects in a fast-paced environment, adapting to shifting priorities and meeting deadlines
- Applies complex, specialized accounting principles.
- Bachelor’s degree in business administration or accounting
- Preferred is major in accounting, master’s degree is a plus.
- Scrum certified is a plus
- 5+ years of business analysis experience within either the professional services and / or financial services sector
- Working knowledge of JIRA
- Requirement and must of +7 years of experience working in Global Shared services, especially in Record to Record or General Ledger departments
- Knowledge in month end close processes and bank reconciliations.
- Previous exposure to large scale transformation projects via Agile methodologies.
- Experience in people management
- Demonstrably proactive, adaptable, and flexible
- An analytical mindset - able to understand requirements, and to identify and evaluate potential.
- Strong organizational skills and leader
- Capability to work under pressure.
- Initiative-taking and initiative-taker with minimum supervision
- Open to new learning and working with uncertainty.
- Hybrid (2 days Office/Ultra park II Lagunilla, Heredia)
- Private Medical Insurance
- Asociacion Solidarista
- Life Insurance
- Personal Day Off
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