About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.
Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.

QUALIFICATION REQUIREMENTS:

1. Reading, writing and oral proficiency in the Spanish language and intermediate English
2. Experienced in CPR, first aid, fire fighting and crowd control.
3. Previous experience in law enforcement or security work.
4. Experienced in computer programs.

JOB FUNCTIONS:

1. The ability to follow proper payroll procedures.
2. The ability to actively participate in the day to day security operations of the property to ensure the safety and security of all guests, personnel and property.
3. The ability to patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
4. The ability to handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.
5. The ability to assist handicapped guests.
6. The ability to implement all policies, procedures and instructions regarding security and safety.
7. The ability to assist in implementing preventive safety and security programs.
8. The ability to investigate crimes committed against the hotel, guests, and employees.
9. The ability to document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write comprehensive reports.
10. The ability to assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
11. The ability to remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
12. The ability to take an active role in the implementation of the hotel's fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays.