Costa Rica Job Openings

Amazon Support Services Costa Rica SRL

Senior Program Manager - Finance, Tax PMO

San Jose

FULL TIME

November 15, 2024

  • Bachelor's degree
  • 5+ years of program or project management experience
  • 5+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience
  • 5+ years of delivering cross functional projects experience
  • 5+ years of working cross functionally with tech and non-tech teams experience
  • Bi-lingual English/Spanish
Amazon is seeking a Senior Program Manager to join the Tax team within the Finance organization. This is an exciting and challenging role, and will give the right person a chance to be part of a company and a team making history. Amazon is facing a period of unprecedented tax legislation changes and technical systems optimization, items that have a significant impact to all business units competing in the global market. Our program management team leads the change and partners with teams across Amazon to plan, coordinate, and implement mission critical projects resulting from operating a global business in a time of unprecedented change.
We are looking for a Senior PM to join this amazing team. Successful candidates will have deep experience across three disciplines - Finance (specifically Tax and/or Finance & Accounting), Program Management, and Technology - and is well versed in all three in order to bridge across our diverse group of stakeholders. The candidate needs to be able to easily understand the business lines they engage, supporting information technologies, and finance/accounting/tax disciplines, and the impacts of each on the project.
The candidate also needs to be able to support communications in these areas with current process owners, project stakeholders, and executive level sponsors.
Projects in our portfolio range from urgent compliance needs to long-term multi-year deliveries requiring work across multiple functional teams and modification to multiple distributed systems. As such, the candidate will often be required to dive deep to remove roadblocks and carefully manage scope to deliver results while still earning trust across many functions and stakeholders with executive level visibility and sponsorship.

Key job responsibilities
Managing large initiatives through project initiation, planning, execution, and close-out
o Creating and maintaining project materials used by a cross-functional core team.
o Building workstream project plans and identifying workstream dependencies during the planning process; supporting the resource planning process.
o Executing project closeout process and practices, ensuring all project artifacts are finalized and archived as appropriate.
o Taking the lead role with stakeholders to define, align on, and refine program objectives, deliverables, and resources
o Obtaining and driving clarity into requirements coming from one or more impacted functions and demonstrating a solid working knowledge of requirements to project stakeholders and sponsors.
o Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner.
o Diving deep where needed to resolve blocking issues during project execution, testing, launch and cutover.
o Leading cross functional teams through workstream retrospectives to help drive improvements into team processes; owning and driving process improvements.
o Communicating the overall program roadmap and periodic status updates to executive stakeholder body including Amazon Businesses, Tax, Accounting, Treasury, HR, Legal, Finance Operations and related technical teams
o Developing and implementing enterprise wide program management tools and standards to support program management core competencies within the team and within broader Finance.
o Developing program/team mission, vision, and strategy where needed.

  • Experience defining program requirements and using data and metrics to determine improvements
  • 5+ years of communicating with and presenting to executive and senior audiences experience
  • Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules
  • 5+ years of leading large complex programs experience
  • Experience in many of the following disciplines is desired: tax compliance and reporting, external and internal audit, SOX, accounting month end close, controls and reconciliation process improvement, or financial systems integrati
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