About International Foundation for Electoral Systems (IFES): IFES advances democracy for a better future. We collaborate with civil society, public institutions and the private sector to build resilient democracies that deliver for all. Our technical assistance and applied research develop trusted electoral bodies capable of conducting credible elections; effective and accountable governing institutions; civic and political processes in which all people can safely and equally participate; and innovative ways in which technology and data can positively serve elections and democracy. Since 1987, IFES has worked in more than 145 countries, from developing to mature democracies.

Over the last decade, the IFES Regional Europe Office (IFES REO) in Prague, Czech Republic, has brought together over 800 persons from public institutions, civil society, and private companies through 44 events. REO brings stakeholders together to convene on critical democratic issues, learn from each other’s challenges and successes, and adapt and design innovative approaches which they can then deploy to create change back home. IFES’ regional network of election administrators, women leaders, technology and cybersecurity firms, civil society (CSO) leaders, election disability rights advocates, and representatives from political finance institutions as well as anti-corruption actors have convened and advanced the capacity of their country institutions on topics ranging from gender equality, to electoral justice, to advancing cybersecurity in elections.

PRIMARY FUNCTION/PURPOSE:
The Communications and Social Media Outreach Assistant will provide administrative and programmatic support as part of the IFES Regional Europe field office (REO). The Communications and Social Media Outreach Assistant will be closely working with REO field office team and will report directly to the IFES REO Country Director.

MAJOR DUTIES AND RESPONSIBILITIES:
Social media management:

• Manage IFES REO social media pages (incl. FB, Instagram, Linked In and Twitter). Create and curate content to ensure ongoing outreach and information-sharing among program participants and others in the region.
• Implement social media strategy to enhance the IFES REO online presence and engagement.
• Maintain an up-to-date social media calendar and coordinate with the IFES HQ Comms department for cross-promotion of activities.
• Develop targeted campaigns, including paid advertising, for IFES REO social media to increase interactions, comments, and shares. Understand and analyze trends and content to ensure campaigns are relevant and engaging for the target audience.
• Monitor spending and manage campaign budgets to ensure cost-effectiveness and maximum ROI.
• Report on progress, issues, or notable performance of posts, gathering data to implement in future strategies.

IFES REO internal & external content and promotional material development:

• Develop and distribute a quarterly newsletter based on the events organized, targeting IFES REO stakeholders.
• Create promotional materials, including events lookbooks, one-pagers, two-pagers and infographics, to promote IFES REO activities.
• Contribute to developing programmatic success stories for donor and stakeholder audiences.
• Promote the office and its staff representing IFES and IFES REO at conferences, international events and other special occasions on social platforms.

Event support:

• Prepare and conduct individual interviews with participants during IFES REO events in Prague and create promotional short videos and posts for social media.
• Liaise with photographer and videographer for IFES REO events and marketing presentation.

Program Management and Administration Support:

• Maintain the IFES REO contact lists up-to-date mainly Mailchimp and others if requested from the logistical personnel.
• Track IFES REO marketing materials and liaise closely with IFES logistical and finance personnel as needed. Support both internal and external reporting on programmatic activities.
• Provide additional organizational and administrative support as may be required by the project and as requested by the IFES Regional Europe Office Country Director and the team in Prague and HQ Program Team.

POSITION REQUIREMENTS:
EDUCATION: Bachelor’s degree in the field of international relations, international politics, international development, public policy, journalism, marketing, communications, or related field required, Master’s degree is a plus.

EXPERIENCE:

• Proven track records of social media outreach and engagement is a must!
• 1-2 years of relevant experience working in international development or related field; experience in a communications capacity or other public-facing role is a plus.
• Internship(s)/experience with an international NGO a plus.

RELATED SKILLS OR KNOWLEDGE:

• Ability to prioritize, take direction, and handle varied tasks within deadlines. Strong communicator, both verbally and in writing. Collaborative, team-oriented individual.
• Previous experience in managing the communication profile of an organization/company, especially outreach on social media.
• Working level proficiency in major social media platforms such as Facebook, Twitter and Linked In.
• Experienced with Microsoft Excel, Word and Power Point required. Introductory experience in proposal and donor report writing is a plus. Familiarity with USAID regulations helpful.
• Detail-oriented and organized.
• Ability to show initiative, good judgment, and resourcefulness; has the knowledge and skills to identify solutions to unexpected and routine problems.
• Strong interpersonal, presentation, and communications skills to meet the diverse technical and managerial requirements of the program and to effectively coordinate with a wide range of stakeholders.

LANGUAGE SKILLS: Fluency in English and Czech/Slovak language required.

TRAVEL: Travel in the region may be required.

SUPERVISION EXERCISED: None

TRAVEL: Up to 15%.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Standard office work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.