Czech Republic Job Openings
Lindner Hotel Prague Castle / JdV by Hyatt
Front Office Agent (HPP, DPP,DPČ)
Prague
October 1, 2024
At LINDNER HOTELS & RESORTS we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.
LINDNER Hotel Prague Castle is looking for more people like this to join our friendly and professional team.
This position is for applicants from EU countries or with a valid work permit in Czech republic..
Náplň práce:
Job description:
A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
Daily duties:
- Welcome guests upon their arrival and assign rooms
- Performing all check-in and check-out tasks
- Provide information about our hotel, available rooms, rates and amenities
- Managing walk in reservations
- Informing customers about payment methods and verifying their credit card data
- Respond to clients’ complaints in a timely and professional manner
- Upsell additional facilities and services, when appropriate
Job requirements:
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Customer service attitude
- Excellent communication skills
- Very good knowledge of the Czech and English languages, knowledge of the German language is an advantage
- Knowledge of the Opera system is an advantage
LINDNER Hotel´s offer:
- Team member rates for traveling in Lindner chain and Hyatt
- The possibility of career growth
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