Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 200). SBD is a world-leading provider of tools and storage, outdoor products and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth.

Regional Post Sales Support Coordinator

Location: fully remote with business trips

The Job (responsibilities):

• Execution and implementation of the centrally specified service and after-sales processes
• Expansion of spare parts & after-market sales with existing and new customers
• Support and regular visit of dealers and relevant service companies
• Technical Customer Consulting (Dealer, Industry and Consumer)
• Sales support
• On-site contact for authorities and, if arising, product liability cases
• First point of contact for the Dealers in relation to the service
• Service Manager support
• Preparation of reports

The Person (requirements):

• At least 3 years of experience with technical / commercial field
• After-sales / service experience in consumer products (ideally outdoor power equipment).
• Solution oriented, negotiation and sales skills
• Coping with difficult situations
• Ready for frequent business trips
• Driving license
• Very good communication in Slovak/Czech and English (other CE language or German language will be an advantage)
• Familiar in working as a team member
• Self-reliant and ready to take challenges
• Good knowledge in Microsoft Office applications

We offer:

• Ambitious and motivating challenges
• Competitive benefits package
• Add value to the business
• Work with a diverse team with varying backgrounds

And More:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.