Czech Republic Job Openings
Vercom
Technical Support Specialist
Prague
September 19, 2024
We are looking for an IT specialist focused on IT infrastructure support and monitoring, who has experience with My SQL, the basics of network operation and the Asterisk server. The specialist should be able to create simple SQL queries, cooperate with the development team and the customer care department. We are looking for a colleague who can effectively communicate both with our customers and with external suppliers.
What awaits you?
- Traffic monitoring, troubleshooting and ticket resolution
- Communication with customers
- Communication with HW/SW suppliers
- Working with a team of experienced developers
- Sales department support
- Development of own solutions
Join us if:
- You have experience in a similar position and you feel experienced at least mid level
- You can write simple SQL queries
- You have logical thinking and a willingness to improve existing technological solutions and processes
- You are flexible and willing to learn new things
- Your English and Czech is at a communicative level
- You can organize your work and prioritize tasks
- You have a pro-client approach to things
- You can work independently and as part of a team
- You want to be part of new projects and actively participate in them
- Basic work with Linux servers
- Basic knowledge of how networks and protocols work
- Knowledge of the SMS/SMPP protocol
- Experience with Asterisk server
Technologies you will work with:
- SMS/SMPP protocol
- My SQL
- Grafana
- IT networks
Form of cooperation:
B2B contractor or Employment Contract, your salary depends on your skills and experience
- Where we are waiting for you:
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