Profi SMS is a part of an international business group called Vercom. We are a regional SMS provider with a focus on the highest quality of service. For our clients, we deliver millions of messages and help them achieve goals in making their services more user-friendly or efficient. We are communicating to medium enterprises and corporations (no small clients or individuals). As a company, we value loyalty and honesty towards both our team members and our clients.

We are looking for an IT specialist focused on IT infrastructure support and monitoring, who has experience with My SQL, the basics of network operation and the Asterisk server. The specialist should be able to create simple SQL queries, cooperate with the development team and the customer care department. We are looking for a colleague who can effectively communicate both with our customers and with external suppliers.

What awaits you?

• Traffic monitoring, troubleshooting and ticket resolution
• Communication with customers
• Communication with HW/SW suppliers
• Working with a team of experienced developers
• Sales department support
• Development of own solutions

Join us if:

• You have experience in a similar position and you feel experienced at least mid level
• You can write simple SQL queries
• You have logical thinking and a willingness to improve existing technological solutions and processes
• You are flexible and willing to learn new things
• Your English and Czech is at a communicative level
• You can organize your work and prioritize tasks
• You have a pro-client approach to things
• You can work independently and as part of a team
• You want to be part of new projects and actively participate in them

Nice to have:

• Basic work with Linux servers
• Basic knowledge of how networks and protocols work
• Knowledge of the SMS/SMPP protocol
• Experience with Asterisk server

Technologies you will work with:

• SMS/SMPP protocol
• My SQL
• Grafana
• IT networks

Form of cooperation:
B2B contractor or Employment Contract, your salary depends on your skills and experience

• Where we are waiting for you:

Offices in Prague or Brno, or remotely from the Czech Republic