Job Purpose:

The Freight Specialist is responsible for analysing and reporting on a significant budget of over £12m p.a. for freight services. This individual is tasked with ensuring that the business monitors carrier service levels and reports exceptions. Ensuring that all freight invoicing is correct at all times. They will support day to day service management, query resolution and management reporting.

Responsibilities:

• Provision of quality management information
• Completion and quality assurance of freight KPI's (i.e. trackers: Cisco, Sony, Hot Lamps)
• Working closely with the management team to continuously improve process to improve quality and reduce cost
• Reporting of operations to exceed goals and targets (productivity, quality, customer facing SLA's, Cost - resource and freight cost)
• Maintain, develop and measure proper set of internal KPIs, SLAs, cost (tracking/control)
• Participation in project management
• Participation in annual planning processes (Log. Cost incl. Freight cost)
• Implementation of innovation
• Communication and close cooperation with key internal and external partners (internal sales org., carriers, customers etc.).
• Service levels within target; on time delivery, delivery accuracy
• After sales queries resolved within SLA

Knowledge Skills and Experience:

• Detailed understanding of Operational Processes
• Detailed knowledge and experience of planning within a large fast moving operation
• Analytical thinking
• Knowledge of SAP as advantage, MS Office
• System knowledge within logistics
• Advance Excel skills
• Experience in logistics / operations at least 3-5 years
• Knowledge of databases, SAP BW is an advantage

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!