• Leading by example on the selling floor, demonstrating state of the art client engagement and selling techniques
• Driving and following up on performance indicators for each employee, providing regular feedback and follow up.
• Feedback on performance evaluation and appraisal
• Demonstrating excellent selling skills through implementation of storytelling as well as cross, link, and up-selling techniques.
• Developing and executing a client-centric culture among the boutique team that emphasizes on client engagement and on building long lasting relationships with them.
• Performing gap analysis on performance and put in motion the necessary actions, in close collaboration with the Retail Learning & Development Trainer
• Achieving KPIs, such as Conversion Rate, Units per Transaction (UPT), Price per Unit (PPU) and Average Basket Size
• Implementing and ensuring respect of visual merchandising guidelines Adapts animations and events for local clientele within the guidelines of the brand strategy and retail plan
• Managing staff schedules, including day-to-day operational zoning

• You have at least 2 years of documented experience in sales management
• You have min 5 years shop floor experience within the Beauty industry. It is an advantage if you are a qualified cosmetologist or makeup artist.
• As a people manager, you are engaging and communicative, performance minded and decisive strive for continuous improvement. You combine empathy, social mobility with a strong focus on achieving results.
• You are a self-driven, positive and independent person
• You are trustworthy with a high degree of integrity and ethics
• You are decisive and performance oriented
• You have a passion for client experience, luxury and beauty
• You speak Danish and English, - good written and verbal communications skills