• Spearhead the transformation team's efforts to evolve and implement our operating model, ensuring alignment with technology strategy, D&T organizational goals and objectives – and taking accountability for ensuring progress via Transformation Management Office.

• Develop and implement strategies to drive mastery in defined transformation practices across the organization – enabling Transformation objectives.
• Design and deliver training programs and deliver coaching that enhance the skills and capabilities of team members within the digital and technology organization.
• Provide coaching to leaders and employees, fostering a growth mindset and ensuring the successful adoption of new methodologies and practices.

• Enhance change management capabilities across technology domains to ensure seamless transitions during transformation projects.
• Identify and mitigate resistance to change by employing effective communication strategies and engaging stakeholders at all levels.

• Establish and track key performance indicators (KPIs) to measure the effectiveness of transformation initiatives and training programs.
• Continuously assess progress and adapt strategies to ensure successful outcomes.

• Champion the people and culture initiatives within the digital and technology organization, aligning them with the overall strategic vision of the company.
• Contribute to onboarding, engagement, communication and collaboration improvements through various initiatives that promote a positive workplace culture.

• Collaborate with cross-functional teams to ensure alignment on transformation goals and initiatives.
• Communicate transformation objectives, progress, and outcomes to stakeholders, fostering transparency and buy-in throughout the organization.

• Proven experience in leading transformation initiatives within a digital and technology environment ideally in global companies
• Strong Programme and Delivery Management experience to drive progress while ensuring followership
• Strong knowledge of different operating models within Digital and Technology organisations
• Strong knowledge of change management methodologies and frameworks (e.g., ADKAR, Kotter’s 8-Step Process).
• Exceptional leadership, coaching, and mentoring skills with the ability to inspire and engage teams.
• Demonstrated success in driving cultural change and enhancing employee engagement.
• Outstanding communication and interpersonal skills, with the ability to effectively engage stakeholders at all levels.
• Strong analytical and problem-solving abilities, with a focus on results and continuous improvement.