• Remote and onsite trouble shooting of technical issues related to pumps, Valves, mixing and cleaning equipment in Food, Dairy, Beverage, Pharma and Personal care processes.
• Effective communication - discuss the complex technical issues & train colleagues in sales companies and sales channels with customer focus mindset.
• Networking – Create and maintain effective network with different departments (R&D, Product Management, Production, Quality) and coordinate with them to timely and effectively respond to market technical requests.
• Digitalization: Effectively contribute towards the digitalization initiatives to improve the quality of technical service management systems
• Quoting specially engineered products, identification of spare parts, support on product documentation & regulations.
• Support to claim handling department in investigation of technical claims.

• At least 10 years of relevant industry experience.
• A minimum of 3 years of technical understanding of Pumps (positive & centrifugal), Valves, Pipes, Fittings used in food, Pharma, Personal & home care industry is a pre-requisite.
• Experience in process engineering, design, commissioning, installation, maintenance or any of similar experience in Food, Dairy, Pharma, Personal Care process plants is preferred.
• A bachelor’s degree in Mechanical, Chemical, Food Engineering, Dairy, or Process Engineering.
• Familiarity with installation and commissioning in dairy and food processing plants is a plus.

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities to mingle and to learn.
• Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.