Denmark Job Openings

United Nations Development Programme (UNDP)

ICT Architecture Internship

Copenhagen

FULL TIME

September 14, 2024

Job Identification

20668

Locations

Copenhagen, Denmark

Posting Date

09/14/2024, 05:00 PM

Apply Before

10/20/2024, 04:59 PM

Job Schedule

Full time

Vacancy Type

Internship Programme

Practice Area

Innovation

Bureau

Bureau for Management Services

Contract Duration

6 months

Education & Work Experience

Bachelor's Degree

Other Criteria

IT/ICT Engineer, Network, Enterprise Architecture, computer Science

Required Languages

English

Desired Languages

UN official languages

Vacancy Timeline

5 Weeks

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in Copenhagen is responsible for supporting UNDP Country Offices around the world with ICT and Green Energy solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.
As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP ITM ICT Architecture internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-life industry experience by taking interns behind the scenes of the world’s leading clean energy and sustainability initiatives, while learning to take into consideration the local context.

By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from other agencies; our office is located at the UN City in Copenhagen giving you the opportunity to interact with people outside the UNDP ITM Unit.

Duties and Responsibilities

Assist in providing effective Digital Platform Services to UNDP Country Offices worldwide including One ICTbox, Managed Security Services and cloud-based network infrastructure services
Assist in providing advisory support to UNDP Country Offices to implement stable and robust ICT infrastructure through satellite services, firewall services and innovative ICT solutions
Support the team in maintaining and upgrading Connectivity monitoring – Global NMS platform (using SNMP, API, and others)
Assist in promoting, testing and working with Cloud solutions – Cisco/Meraki technology/solution and similar
Assist in developing and implementing cloud-based Unified Communication System
Support developing Business Applications based on Share Point Online, Power Apps, Power BI, together with Data Analytics tools
Assist with Service management models including ITIL Best Practice and a Service Desk, Service Catalogue
Assist and contribute to the Enterprise Architecture and Governance related areas including but not limited to strategies, policies, standards, guidelines, and compliance related matters
Assist the Smart Facilities Infrastructure Insights reporting platform development using Python, API, Web technologies, other relevant tools and technologies, and integration of AIOps
Contribute to draft quality focused training material, procedures, instructions and templates from best practice and disseminate through a Practice Community
Assist the Unit in organizing internal and external conferences
Assist in the promotion of ITM’s overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions
Assist the Business Development Group in hosting webinars and presenting/explaining ICT solutions that are developed in-house to country office
Perform other duties as required.

Duration: 6 months (3 February - 31 July 2025)

Competencies

Cloud computing: understands the cloud computing strategy and cloud-based infrastructure technologies, apply such knowledge and experience in developing infrastructure setup
Information Security: knowledge in Information Security to apply in developing infrastructure setup
ICT operation support: knowledge in ICT operation and support, applying standard practice and guideline in supporting colleagues
Programming Skills: basic knowledge in developing scripts to automate management/operation tasks
Client orientation: maintains effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction
Process Innovation: Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness, and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement
Project Management: Able to organize and structure different tasks, good analytical skills in gathering and consolidating data and research for practical implementation
Communication: communicates effectively when working in teams and have a proactive attitude with a goal-oriented mind-set
Collaboration: displays cultural, gender, religion, race, nationality and age sensitivity and adaptability and Interest and motivation in working in an international organization.

Required Skills and Experience

Education:
Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:

Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher);

Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent);

Have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and, if selected, must start the internship within one-year of graduation;

Be enrolled in a postgraduate professional traineeship program and undertake the internship as part of this program.

Experience:

Knowledge in the following fields are required: Internetworking, Network management, Microsoft collaboration tools, API programming and scripting, and Artificial Intelligence.
Knowledge in Internetworking (TCP/IP, firewall, routing/switching, LAN, WIFI, etc.) is an advantage
Knowledge in Unified communication (voice over IP technologies, Microsoft messaging platform, Cisco Call managers etc.) and Network Monitoring systems is an advantage
Knowledge in Microsoft collaboration and productivity Tools: Microsoft Office package, MS Teams, Share Point, O365, Azure, AWS or google apps is an advantage
Knowledge in developing API scripts and scripting languages is essential
Knowledge with network architecture and network monitoring systems is mandatory
Experience in managing and updating website content is an advantage
Experience with gathering, consolidating, and analysing data from databases and reports is an advantage
Interest in developing sustainable solutions for country offices, focusing on ICT and renewable energy
Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage

Network Management and Administration
Strong understanding of TCP/IP protocols, network routing, switching, and firewalls is essential
Strong knowledge of security protocols like firewalls, VPNs, IPSec, and access control lists (ACLs) is required
Familiarity with cloud networking concepts and potential for hybrid cloud deployments is a plus
Experience with Cisco, Meraki, HPE, Juniper enterprise network equipment and familiarity with Net Ops and AIOps is valuable
Experience with opensource and enterprise NMS and NPM platforms is preferred
Familiarity with basic network operating systems like Linux or Free BSD is essential
Basic Linux administration skills are required
Ability to write scripts (Bash, Python) to automate tasks and configuration management is essential
Strong analytical and problem-solving skills to identify and resolve network issues is essential

Network and Infrastructure Security
Awareness of common network security threats (malware, exploits, backdoors, DDo S attacks, phishing, botnets, etc.), and mitigation strategies is preferred
Understanding of Zero Trust Architecture principles like least privilege access, continuous verification, and micro-segmentation is a plus
Knowledge of zero trust implementation and security automation is a plus
Experience with security information and event management (SIEM) tools is a plus
Experience with security best practices for network design and deployments is a plus
Identify and assess potential security vulnerabilities in managed devices, networks, and applications
Stay updated on the latest network security vulnerabilities and implement proactive patching and mitigation strategies
Regularly conduct penetration testing and vulnerability assessments to identify and address weaknesses in the managed network systems
Ensure adherence to relevant industry security standards and regulations
Develop and deliver security awareness training programs for developers and operational teams to foster a culture of security within the organization.

Satellite Technologies
Knowledge of SATCOM/NGSO and emerging space technologies such as Star Link, Sat Cube, One Web, Kuiper, Skyloom, Myriota, Hiber, Kepler, GATR terminals, Freefall Aerospace Inflatable Antenna, Lynk, AST Space Mobile, Sat to Cell services, etc. (and other new rapid deployable SATCOM/NGSO solutions) is an advantage

Voice
E1/SIP Trunks and Vo IP solution integrations with MS Teams, Zoom, CUCM, etc. are an advantage
Experience with Rapidly Deployable Communications Solutions for Private 5G/4G LTE Deployments is a plus

Technical Documentation
Experience in developing technical documents for Design, Installation, Operations and Maintenance is essential
Excellent written and verbal communication skills to document solutions and collaborate with team members is essential

Conditions:

In accordance with the UNDP Internship policy, UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.
Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or a third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend.
Where an intern is engaged in-person and is not financially supported by any institution or programme, such as a university, Government, foundation or scholarship programme, a stipend intended to help cover basic daily expenses related to an in-person internship, such as meals and transportation at the duty station, is paid by the receiving office (monthly “in-person” stipend rate is USD1,000). A remote reduced stipend (the rate is a subject to the duty station location) is intended to help cover expenses related to the internship, such as internet connections or other means to remain in contact with the receiving office, is paid by the receiving office.
Except for the stipend, all other expenses connected with the internship will be borne by the intern, sponsoring government or institutions.
Interns are not considered staff members and may not represent UNDP in any official capacity
Interns are responsible for securing adequate medical insurance for the duration of their internship with UNDP and must provide a medical certificate of good health prior to starting the internship. UNDP will not reimburse the medical insurance of the intern. Any costs arising from accidents and illness incurred during an internship assignment will be the responsibility of the intern.
The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship.
UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship
The intern is responsible for obtaining necessary visas and arranging travel to and from the duty station where the internship will be performed
Interns are not eligible to apply for, or be appointed to, any post in UNDP during the period of the internship
The intern must provide proof of enrolment in health insurance plan
You are expected to work full time, but flexibility is allowed for your education programme
Eligibility for residency and undertaking internship in Denmark

How to Apply?
Do not miss out on this opportunity to be a part of this international team and apply by the deadline 20 October 2024, midnight (CET).
Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address itm.internship@undp.org

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

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