Denmark Job Openings

Circle K

Loyalty Growth Project Manager

Copenhagen

November 13, 2024

Job Description

JOIN OUR TEAM AS:

Loyalty Growth Project Manager

Type of Employment: Permanent
Location: Our offices in Norway, Sweden or Denmark
Visa requirements: A valid work permit from the EU/EEA (relocation assistance is not provided)

Role Overview
At Circle K, we want to make it EASY for our customers and ensure that they feel valued and appreciated. We do that through our loyalty program EXTRA. From our existing customer loyalty program we get an immense amount of data on our customers, on which our Data and Analytics team analyze and produce valuable analytic information. Key for any data is of course understanding it and translating it to become relevant recommendations to key stakeholders on the basis of it to create value to the Customers and Circle K.

As a Loyalty growth project manager you will be project leading our new loyalty concept integration known as “loyalty 2.0” into our European markets. You will be making sure that all our different workstreams are on track and you will be responsible for securing a structured overview of deliveries and to make sure that we are meeting our roadmaps.

As part of the project manager role you will also be the main contact person for our loyalty plans for our new 4 Mid Europe markets. You will be responsible for creating an overview of our existing loyalty outset making suggestions on how to evolve the CVP in close connection with the loyalty team, the overall loyalty strategy and IT development. You will be the project manager securing both short term wins and long term gains making sure our mid-European markets are progressing on loyalty and gets the right central prioritization needed.

The role as Loyalty growth manager is a new role and the Loyalty team is still in a formative process as we are scaling to take out the potential. Although there are defined ambitious goals, you need to help to structure and define the roadmap and processes which support us in achieving our goals.

Who You Are:

You are a team player who thrive at getting everyone to succeed and understands how to communicate across cultures and levels in the organization.
You are great at building a structured roadmap with timelines and deliveries and understanding the business outset and ahead of time see potential obstacles that must be planned for.
You will be the spider in the web coordinating stakeholders and meetings and secure the right initiatives and meetings at the right time.
You are a storyteller who understands how to communicate where we are and be crystal clear on actions we need to take to stay on course.
You can work with many different people with different outsets and get them to deliver what is needed in a collaborative positive way.
You are a self-starter who is comfortable setting the pace. You’re excited by the prospect of fostering growth, efficiency, and a positive culture on a team that’s just getting started

What You Will Be Doing:

Be a loyalty project manager champion and help define the initiatives and roadmap to get our new loyalty concept into all our European markets that are on different maturity paths. This roadmap needs to support the journey of building scale efficiently across our European business.
Analyze outset and create transparency of as-is and scenarios for potential paths to choose.
Collaboration: Work cross-functionally with European loyalty team, local BUs, IT and D&A.
Presentations: Deliver strong presentations in power point to communicate status, timelines, risk overviews and issues needing to be resolved.
Planning: Create clear roadmaps in Excel or other project tools.

What We Need:

Business experience and a solid experience in project management
Preferable with experience within loyalty but not a must.
Good analytical understanding and simplifying as-is into actionable roadmaps.
Strong commercial understanding, ensuring link between BUs P&L and initiatives.
Good technical understanding to ensure link between technical roadmap and business roadmap.
Demonstrated ability to communicate complex information in a condensed manner to a wide range of audiences, verbally and in writing.
Strong people skills understanding how to meet people and create buy-in for ideas no matter their level in the organization.
Masters degree in Economics or similar.
Consultant background or similar and strong communication skills. Delivering strong power point presentations to support initiatives, timelines and business value.
Ability to work effectively with remote teams, comfortable managing communications across multiple channels (email, Teams, etc.) and geographies to get people aligned and get things done.
Excellent written and oral communication skills in English.

Why work with us?
Wherever you are in your journey, we have a place for you. Here’s some of the exciting perks we offer:

Alimentation Couche-Tard is a proud receiver Gallup Exceptional Workplace Award (GEWA) for 3 years in a row.
Complete benefits packages (health insurance, pension contribution etc.).
Possibility to enroll in stock purchase plan.
Employee discount on fuel and in our stores.
Paid time off plan including vacation, sick days and personal days.
Work in a collaborative, dynamic, high performing and diverse team.
Learning opportunities to develop new skills and to evolve professionally in a fast-growing company.
Hybrid work to allow a sustainable work-life balance.

At Circle K, our culture is shaped by our team members and how we treat each other. You can find the core values we live by here: Values and Culture | Circle K. We hope they resonate with you and look forward to discussing them during your interview.

INTERESTED?

We encourage you to apply November 30th, 2024 The candidates will be reviewed on continuous basis.

You don't meet all the necessary qualifications? At Circle K, we are fully committed to creating a diverse, inclusive, and genuine work environment. Therefore, if you're enthusiastic about this role but your background doesn't perfectly match every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Contact person:
Ann Kirstine Havsteen
Head of European Loyalty
e: ANHAV@CIRCLEKEUROPE.COM

Only applications received through our online system will be considered, not via e-mail. We are looking forward to your application!

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