About Us
At Loomis Pay, we ensure restaurants, retail and partners never miss a sale. Our all-in-one payment solution for shops, cafés, and restaurants and our unattended solution, offers simple, efficient sales and deep business insights, so merchants can focus on serving their customers and growing their business.
We are an ambitious startup, part of the Loomis Group, with teams based in Stockholm, Copenhagen, Madrid. Our 80+ person team has decades of payments experience which has helped us quickly establish ourselves in the industry since our launch in 2020. We work hard to make sure every employee is given the freedom, tools, trust, and support to do the best work possible.
About the Role
Both our external and internal partners are at the heart of everything we do.
The partner core team ensures that our Partners feel supported from first contact to the delivery of terminals and with any issue that might arise after.
You will be our partners point of contact for any product feedback, bug reporting, development requests and other partner specific requests
Our team also have a broad coordinating role in the organisation from hardware ordering and management, to acquire specific questions and projects.
On top of that, you will be a part of our partner onboardings in both existing and new countries.
We help ensure that the local support team and the central organisation is streamlined and kept informed of any relevant changed
What you’ll do
In your first 30 days you can expect to:
Get to know the company & people
Immerse yourself in the payment hardware and software industry
Get hands on with the existing product setups and processes
In your first 60 days you can expect to:
Participate in your first Partner check-in meeting
Provide valuable feedback to our product teams based on meetings.
Understand our various partner setup across board.
In your first 90 days you can expect to:
Handling your first Partner meeting with backup
Start looking at processes with the team to determine where optimization can happen
What you’ve done
You have experience with account management
You are comfortable in talking big picture with internal and external partners to help development both our own and our partners businesses.
Experienced in working with process optimization and creation.
Experience from payment industry with both payment hardware and software
You’re a self-starter, eager learner, conscientious worker, and a thoughtful, kind, supportive human
You are fluent in English and Danish, written and spoken
Work permit for Denmark required
Bonus points
Comfortable being on-site to help with important installation as agreed.
Experience bringing together quantitative and qualitative data to inspire design decisions and solutions
Acquiring experience
Interest in technology and not afraid to learn new hardware and software.
What’s in it for you?
A team of down to earth people who are good at what they do
An exciting product in an early stage and a chance to have a huge impact on what is being built
A company that believes in the value of design and good customer experience
A small, growing company where you can help shape the organisation, processes, culture - as well as your own role
A hybrid work environment