Denmark Job Openings
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Program Manager CRM and Contact Center (26702)
Ballerup
November 26, 2024
- Strong stakeholder management and stakeholder engagement including development of and giving presentations on all levels.
- Are a great facilitator and a strong communicator across all levels in the organization both oral and written.
- Able to navigate in the organization (business and technology) including negotiation skills
- Analytical - Able to understand and analyse the situation and complexity and find solutions
- Team player and able to work on all levels of the organization with an agile mind-set
- Experienced and focused on deliveries and targets. “Keep it simple” with a strong focus on creating value
- Able to navigate in a high-performance environment
- Understanding IT especially regarding CRM and Contact Center solutions like Microsoft CRM or other CRM solutions
- You are fluent in one of the Scandinavian languages and English
- Certifications: PMI PMP, IPMA A / B or equivalent
- Experience from large transformations / CRM & CC replacements in Insurance or the financial sector are an advantage
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