What you will do:

• Provide effective guidance on any standard software and hardware
• Configure, deploy and maintain end-user Microsoft and Mac laptops
• Configure and maintain the network in the office
• Maintain access rights management
• Keep system policies up to date
• Maintain and provide user guidance to local IT equipment
• Process incoming service desk tickets from the IT Service desk
• Keep track of repair items including communication with end-users and vendors
• Document and improve processes related to IT systems
• Administration of cloud Saa S services
• Plan and execute projects improving the IT setup

About you:

• You are getting a relevant education within IT
• You are service-minded with good communication skills
• You have experience with cloud-based Saa S products (G Suite, Atlassian and alike)
• You have experience in supporting AV and meeting room equipment
• Experience with mac OS and Windows administration
• Experience working in a similar industry with high-security compliance demands
• You have excellent communication skills in English and a collaborative mind-set

• You are able to work independently as well as within a global team.
• You are proactive and able to prioritize work in a fast-paced and changing environment

• Deployment via SCCM
• Knowledge about: Jamf Pro, Jump Cloud, G Suite, Atlassian, Slack
• Basic Power Shell skills