Some of the key responsibilities include:
The provision of technical support, guidance, and best practice standards

Provide a technical referral point for team members and manage performance

Keep the Claims Global and Regional and Local Heads advised of key A losses developments and wider trends.

Periodic claims audit / review

Provide technical training to Claims adjusters within the Claims Unit

Drive a high-performance team to deliver high standard of customer service while continually seeking new ways to deliver innovative claim service

Effective resolution of complexity level claims handled

Accurate and consistent reserving and financial control of claims

Mitigation of indemnity and expense spend

Performance manages the team to maximize best practice compliance and minimize lost economic opportunity

Managing compliance with governance standards and regulatory requirements

Effective communication to all relevant stakeholders

Managing / controlling GOE budget

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:
CL - Claims

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG-Metropolitana Cia. de Seguros y Reaseguros del Ecuador S.A.