Responsibilities
Collaboration with sales:

• Responsible for finding the optimal KONE product to meet the customer’s needs for non standard and modernisation cases
• Selects the suitable product platform on which to make the offer

Product planning – Costing:

• Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the product when needed
• Responsible for correct product costings in non-standard cases, both for corporate and local materials

Product planning – Specs:

• Accountable for detailed, custom product plans for all cases (collaborates with the SL Engineering team when needed)
• Creates product specifications for corporate materials and local materials
• Performs initial and revised non-standard energy calculations
• When accountable for the overall engineering of the project:
• Accountable for technical site surveys
• Accountable for the technical content of the order between MS 0b and MS 2z

Product planning – Availability and lead times

• Coordinates product lead times from Supply Line and local sourcing to Front Lines

Product planning – Installability

• Ensures that the proposed product can be installed
• Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations

Product planning – Maintainability

• Ensures that the planned proposed product fulfils the customer’s product lifecycle needs
• Identifies possible deviations to standard maintenance methods and ensures that resolutions are found

Product planning – Compliance

• Ensures that the proposed product fulfils local codes, regulations and safety requirements
• Ensures alignment with environmental regulations
• Ensures that the planned product complies with KONE’s Engineering Policy

Key tasks in the KONE Sales process

• Provides content for pre-tender and pre-booking reviews (technical solutions, costs, lead times, risks, verification of technical content in contracts)
• Executes activities for a holistic solution plan
• Communicates non-standard solution requirements to Supply Lines (SL, SSE) using tender tools to provide KONE efficient solutions
• Communicates technical specification requirements to Customer Solution Manager (CSM) and MP Supply Line (MP SL) using tender tools to provide KONE efficient solutions in case of Major Project
• Identifies Request for information (RFI) whenever applicable
• Requests SL for non-standard and complex L/O or tender layouts
• Coordinates good quality inputs for Sourcing to coordinate external quotation with third parties suppliers
• Prepares local Pre-Cal includes corporate transfer price, installation hours, maintenance cost and all relative local materials according to latest approved KMTA guideline (Accountability for sales)
• Accountable for Full shop L/O drawings or tender layouts
• Provides technical argumentation of proposed solution
• Performs KONE tender technical submittal, compliance and deviation list
• Evaluates technical risks

Key tasks in the KONE Delivery process

• Accountable for creation full shop L/O drawings or Installation layouts
• Accountable for corporate material ordering
• Analyze change requirements, and make proposals on new product design
• Provides product related information to Project Manager and Installation Supervisor and Maintenance Supervisor
• Participates in internal meetings (pre-booking and pre-delivery review) and identifies deviations in material costs
• Accountable for material samples ordering
• Reviews final specification of contract
• Reviews local Pre-Cal and KTOC to make sure, that corporate material cost is accurate during ordering without any negative impact to P2P
• Performs technical submittal documentation
• Handles SAP Milestone management accurate
• Identifies Request for information (RFI) whenever applicable
• Coordinates with Sourcing the approval related to third party supplier ordering
• Accountable for technical feasibility checking and design for variation
• Handles variation and revision whenever applicable
• Provides input about the technical solution changes impacting P2P
• May participate in customer meetings, if needed

General responsibilities

• Participates in product and new service release information-sharing sessions
• Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
Offers input to the product offering management about customisation, standardisation and

interface requirements for the portfolio

• Contributes to the Customer Solutions Engineering virtual and local network
• Contributes and utilises the Customer Solutions Engineering case library
• Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI)
• Defines local technical content in sales configuration tools
• Is the primary front line technical contact person for Supply Line
• Responsible for solution engineering in non-standard customer builds, also in standard product cases, for example transportation routes, special shafts and building automation systems

Are you the right Fit?

• Understanding of different building types and customer segments
• Excellent skills in understanding and translating customer needs (requirements) into the KONE product offering.
• Understanding of new construction and building modernization processes in the industry and at KONE
• Good knowledge of environmental and sustainability requirements and norms
• Good CAD and BIM skills
• Basic knowledge of competitors’ products
• Good understanding of how a product’s total costing is built up
• Good understanding of local norms and regulations
• Good virtual collaboration skills
• Minimum Bachelor’s degree in Engineering or another relevant field, or several years’ experience in elevator business
• Working level of English
• IT literacy
• Auto CAD and MS office applications