In Collaboration, We Are Searching for a German-Speaking Culture and Communication Trainer to Join Our Egypt Team!
We are excited to partner with a prominent Outsourcing/BPO consultancy in their search for a Culture and Communication Trainer fluent in German. This role is ideal for individuals who have resided in German-speaking countries like Germany or Austria and possess deep cultural insights into language, customs, and local dialects. Your knowledge and experiences will enable you to guide employees in navigating cross-cultural communication with confidence and clarity.

Position: Culture and Communication Trainer

Location: Cairo, Egypt or Alexandria, Egypt
Employment Type: Full-Time

Duties and Responsibilities

• Design Tailored Training Programs: Develop and deliver engaging programs focused on communication skills, cultural sensitivity, and cross-cultural understanding for German-speaking employees.
• Create Interactive Learning Materials: Develop presentations, workshops, and e-learning modules that capture attention and enhance learning outcomes.
• Lead In-Person and Virtual Training Sessions: Conduct training sessions, encouraging participation and ensuring clear understanding across all attendees.
• Identify and Address Training Needs: Collaborate with cross-functional teams to recognize specific learning needs and create targeted training solutions.
• Assess and Improve Program Impact: Evaluate the effectiveness of training through feedback, assessments, and performance metrics, making continuous improvements.
• Provide Personalized Coaching: Offer one-on-one support for employees facing specific communication or cultural challenges.
• Stay Culturally Updated: Keep up with trends, best practices, and cultural nuances relevant to German-speaking markets within the BPO sector.
• Support Onboarding: Assist with the onboarding of new employees by providing cultural orientation and language support.

Requirements

• Fluency in German (native or near-native) and English proficiency are essential.
• Bachelor’s Degree in Communication, Intercultural Studies, Education, or a related field (Master’s degree preferred).
• Prior experience as a trainer or facilitator in a multicultural environment.
• Profound understanding of German cultural norms, communication styles, and business etiquette.
• Strong presentation and facilitation skills to engage diverse audiences.
• Background in instructional design and curriculum development is highly desirable.
• Excellent interpersonal skills to build rapport and credibility at all levels.
• Flexibility to adapt training methods to meet the needs of different learning preferences.
• Proficiency in MS Office Suite, with experience in Learning Management Systems (LMS) or e-learning platforms being an asset.
• Certification in training or coaching (e.g., CTT+, CPLP, ACC) is advantageous.

What We Offer

• Competitive salary based on experience and skills.
• A dynamic, creative, and positive team environment.
• Access to tools and guidance to support your career growth.
• Additional benefits and perks in a friendly, multicultural setting.

If you’re passionate about cultural connections and communication, this is a fantastic opportunity to make a real impact! Join us in creating a stronger, more connected team.