Egypt Job Openings
Taager
Quality Specialist
Cairo
FULL TIME
October 30, 2024
About Taager
Taager is the first B2B startup focused on social sellers- Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection and customer service.
In 2019 we started as a team of 8 people, now we are over 350 employees across Egypt, KSA and the UAE. We serve more than 34K social e-commerce sellers from incredibly diverse backgrounds – from students earning a part-time income to highly ambitious digital marketing experts looking to become solo entrepreneurs. The sellers on our platform benefit from access to 2,500+ highly marketable products. Our people are driven by our mission and motivated by our desire to deliver the most seamless customer experience to the sellers on our platform. With a continuous focus on quality and execution, we are changing the social e-commerce landscape in the MENA region!
Our Mission
Our mission is to empower anyone to start and scale their e-commerce business.
Our Vision
We envision a world where everyone has the opportunity to sell online, make a living and even get rich in an easy and low-risk environment. A world where the magic of technology becomes accessible to the most talented of Merchants.
Key Responsibilities:
Taager is the first B2B startup focused on social sellers- Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection and customer service.
In 2019 we started as a team of 8 people, now we are over 350 employees across Egypt, KSA and the UAE. We serve more than 34K social e-commerce sellers from incredibly diverse backgrounds – from students earning a part-time income to highly ambitious digital marketing experts looking to become solo entrepreneurs. The sellers on our platform benefit from access to 2,500+ highly marketable products. Our people are driven by our mission and motivated by our desire to deliver the most seamless customer experience to the sellers on our platform. With a continuous focus on quality and execution, we are changing the social e-commerce landscape in the MENA region!
Our Mission
Our mission is to empower anyone to start and scale their e-commerce business.
Our Vision
We envision a world where everyone has the opportunity to sell online, make a living and even get rich in an easy and low-risk environment. A world where the magic of technology becomes accessible to the most talented of Merchants.
Key Responsibilities:
- Quality Assurance: Develop and implement quality control standards and procedures to ensure customer satisfaction.
- Quality Audits: Conduct regular quality audits to identify non-conformities and recommend corrective actions.
- Root Cause Analysis: Investigate and analyze quality issues to determine root causes and implement preventive measures.
- Data Analysis: Analyze quality data to identify trends and opportunities for improvement.
- Process Improvement: Identify and implement process improvements to enhance quality and efficiency.
- Documentation: Maintain accurate and up-to-date quality documentation.
- Team Collaboration: Collaborate with cross-functional teams to ensure quality standards are met throughout the organization.
- Manage all needed training needs based on quality transaction monitors.
- Bachelor's degree in Business administration or a related field.
- Experience in quality control or quality assurance roles.
- Strong analytical and problem-solving skills.
- Excellent attention to detail.
- Proficiency in quality management tools and techniques.
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