• Create and execute sales strategy to grow the business

• Maintain a retention rate of > 90% of existing clients

• Hire, Develop, and coach your team to adopt a consultative mindset and approach in managing customers and achieving sales targets

• Own the Weekly, Monthly and Quarterly forecasting and revenue expectations with predictability

• Collaborate with different internal departments to ensure all client requests are fulfilled within the defined SLA

• Role model operational excellence through having regular cadence with stakeholders/peers/team

• Serve as the escalation point of contact for all customer account management matters and help resolve in a timely manner

• Help your team to negotiate contracts and close areements to maximize mutual interest

• Meet with customers to assess their feedback, utilization and concerns and use customer meetings outcome as an opportunity to develop your team

• Bachelor's degree in business, marketing, or science major

• 10+ years of experience, out of which 5+ years in B2B Saa S/Proptech sales and account management

• 5+ years in Managing direct/indirect sales teams

• Experience in hybrid model (Acquisition, Retention and Upselling)

• Solid track record of predictable forecasting on a Weekly, Monthly and Quarterly basis

• Experienced Sales coach who is focused on team development and team success

• Strong Analytical skills and a data driven approach in managing the business

• Strong service mindset that requires patience while dealing with different types of customers and employees

• Problem-solving skills to help resolve customer and employee complaints.

• Public speaking, communication skills, presentation skills, data translation skills.

• Adept in talking to key internal and external decision makers

• Assertive, influential and highly motivated with an ability to work in a target driven company

• Solid experience in using CRM tools (Sales Force/ Tableau experience is a plus)

• A good understanding of the real estate industry is a plus

• Arabic and English fluency is required