The Role
Job Description You are about to apply for a job in a certified Top Employer 2024! Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya Integration : one of Raya's subsidiaries is Security Engineer (Professional Services): What will you do? - Follow the project tasks plan for deploying the installations tasks upon the agreed plan & Scope of work in light of Raya's standards - Perform professionally the project(s)' Configuration as per its LLD and according to Raya standards - Manage well-organized tasks' assignments & know-how transfer to junior engineers - Respond professionally to the dispatched Customer Calls within the time agreed in the SLA (Service Level Agreement) - Commit to conducting the testing process as per acceptance criteria - Follow up and monitor junior engineers' performance and, by turn, efficiently report to the team leader - Report accurate technical activities to the Security team leader - Follow the proper escalation matrix if the Problem persists & efficiently troubleshoot and solve the escalated problems (Level 2) within the time agreed in the SLA.

Requirements

• BS.c degree of Computer science/ Engineering - 0-2 years of experience - CCNA and CCNP Security is a must - Strong practical experience on Cisco, Fortinet, F5, and Palo alto etc - Excellent experience in building and maintaining security systems. What is unique about Raya? Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plansfor all of our employees to ensure their personal and career development. Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities. Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip. Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSRprograms and initiatives. Are you a foodie? Exclusive discounts for Raya employees at Raya's Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).

About the company
Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania. Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, Bari Q, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.