Soft Trend is urgently seeking Sales Associates for our Telemarketing department, focusing on Egypt, UAE, and KSA accounts. Soft Trend, a leading provider of Software Licensing, IT services, and cutting-edge solutions, has been empowering businesses with innovative technology since 2012.
We offer comprehensive IT solutions, including software licensing, IT infrastructure services, and digital transformation.
Job tasks:
- Conduct outbound calls to engage potential customers, effectively promoting and selling our products or services.
- Collaborate closely with the sales and marketing team to contribute to the overall success of the company.
- Demonstrate excellent communication skills, utilizing persuasion techniques and maintaining a customer-focused approach. -
Develop in-depth product and service knowledge to effectively address customer inquiries and concerns.
- Qualify leads, manage customer relationships, and provide exceptional customer service.
- Maintain accurate records of customer interactions and relevant information.
- Provide feedback and follow-up to ensure customer satisfaction and adherence to scripts and guidelines.
- Identify opportunities for process improvement and contribute to sales strategies and campaigns.
Qualification: -Must-Have:
- Bachelor's degree (graduated or undergraduate, currently in the 4th year of university) in a relevant field such as Business, Marketing, or Communications.
- Proven track record of 0-2 years in achieving sales targets and driving revenue growth.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong negotiation skill with the ability to influence and close deals.
- Self-motivated and results-oriented, with a strong drive to succeed in a competitive sales environment.
-Nice-To-Have:
- Fluent in both written and oral English.
- Familiarity with CRM software
- Residency in Cairo or Giza.
Benefits:
- Attractive compensation package.
- Prime location in Maadi.
- Comprehensive medical insurance coverage provided.
- Social insurance benefits included.
- Two days off per week and standard working hours from 8:30 AM to 4:30 PM.
- Opportunities for career growth and professional development.
- Friendly and collaborative work environment.
- Employee recognition programs.
- Training and workshops to enhance sales skills and product knowledge.
- Company-sponsored social events and team-building activities.
Job Type: Full-time
Pay: From E£4.00 per month