Join our dynamic SMB Sales team at Dustin, where you'll not only manage and grow an established customer base but also drive new business with the support of a skilled sales team, all while contributing to one of Europe's fastest-growing IT resellers. If you're passionate about solution selling and eager to make a real impact, this is the perfect role for you!

This is what makes the position as Account Manager unique
Work with an existing base of "warm" customers who already know Dustin, allowing you to focus on deepening relationships and expanding sales opportunities.

• Collaborate closely with skilled solution sales specialists, ensuring you have the support needed to deliver top-tier IT solutions to your customers.
• Be a key player in a company that’s rapidly growing to become one of the largest IT resellers in Europe, offering exciting career growth potential.

My name is Pasi Peltola, and I lead the sales team responsible for the SMB segment at Dustin in Finland. As a leader, I value a strong work ethic, determination, and self-initiative. My goal is to support you in achieving your best, helping you grow and succeed as a key part of our team and Dustin's ongoing success.

Your role & influence as Account Manager

Responsibility: You will be given responsibility for managing and developing the existing SMB customer base while also driving new customer acquisition, ensuring sales growth across hardware, solutions, and services, and maintaining high levels of customer satisfaction.

Collaboration: Together with your team, you take care of managing and expanding the SMB customer base in Finland. You'll work closely not only with your immediate team members but also with skilled solution sales specialists and the customer operations department to ensure seamless support and customer satisfaction.

Core activities:
Identifying customer needs and turning them into actionable strategies.
Maintaining regular and close contact with all customers in your portfolio.
Delivering on key performance indicators focused on net sales and customer profitability.

This is what we imagine you bring

We envision you as a curious and driven individual who excels in solution selling and account management, with a passion for building and nurturing customer relationships.
Additionally, it's important that:

• Experience with account management, account planning, and handling multiple priorities simultaneously.
• Technical skills in working with internal stakeholders and forming effective account teams to drive customer success.
• Experience from selling IT services to B2B customers.

What can you expect next?

We will treat your application anonymously. We expect the following steps in the recruitment process:

• Telephone screening with the lead recruiter Luma Stark.

• 1st interview with hiring manager Pasi Peltola.

• 2nd interview with hiring manager and/or a team member.

For questions about the position, please contact the recruiter Luma Stark via e-mail: luma.stark@dustin.com