Finland Job Openings
Prysmian Group
Customer Service Specialist
August 22, 2024
- Order management and delivery creation in the SAP system.
- Collaboration with other departments within the company to ensure timely deliveries.
- Purchase goods from other Prysmian factories in case of direct deliveries to customers.
- Claim management and creation of credit notes.
- Customer master data management in SAP.
- Ensure the best possible customer service and on-time deliveries.
- Good oral and written skills in Finnish and English; Swedish is a plus.
- Previous work experience in customer service is an advantage.
- Knowledge of SAP (or other ERP systems) is an advantage.
- A friendly and proactive attitude towards other stakeholders.
- Commitment to achieving a high level of customer satisfaction.
- Willingness to learn and adapt to new practices.
- Accuracy in order handling and communication.
- Ability to work under pressure during busy times.
- Work in a supportive team where we are always ready to lend a helping hand to each other.
- Comprehensive occupational health care, sports, and cultural benefits.
- Opportunity to participate in the Prysmian share scheme at reduced prices.
- Onsite gym and a bicycle allowance.
- Canteen meals at competitive prices.
- Hybrid work with a possibility of two remote days per week.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
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