Essential Key Responsibilities

• Analyze sales data, take action, and measure impact to support decision-making. Follow-up on data quality.
• Coordinate country sales activities, e.g. country formal quarterly business review template and reporting, account planning, projects from a Sales Operations perspective.
• Manage and own the annual customer segmentation, examining portfolio/territory planning, productivity and sales coverage together with the Sales leadership
• Act as the bridge between Sales and the other Sales Operations roles with a regional scope
• Act as the local expert on sales policies, processes, and CRM
• Identify gaps in sales pipelines
• Assist in process harmonization initiatives and projects based on doing mappings of the local setup. Collaborate with cross-functional teams (Marketing, Finance, and Sales) to ensure alignment with sales objectives
• Aid in creating reports to follow up different aspects of the business in the CRM
• Participate in audits by coordinating and providing inputs

Essential Skills and/or Certifications

• Bachelor’s degree in Business, Marketing, Information Systems or a related field required.
• At least 6 years working experience in sales operations, business analysis, or sales support functions
• Good understanding of CRM systems in general and what sales behaviors to drive and expected output from the system.
• Possess a high level of business acumen and customer focus
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Ability to handle large amounts of data, analyze it present findings and then following up on actions based on these findings
• Proactive, attentive to details, analytical, stable and independent
• Proficiency in Microsoft Office Suite skills and Power BI
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Have a continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
• Fluency in English and Finnish are essential for this role

• Two paid volunteer days to contribute to causes in your community
• Access to free services providing support and counselling
• Flexible working arrangements and hybrid work arrangements for most role
• Beautiful modern office at Alvar Aallon katu 5C
• Gym on site which can be used by employees 24/7
• Lunch and sport/culture benefit
• Weekly fruit delivery and company breakfast