Be part of a Global Team Revolutionizing Healthcare!

Are you a Technical Specialist enthusiastic about supporting healthcare innovation?

Do you dream of a world where every patient could benefit from a unique, 100% personalized treatment? At BC Platforms, that's our mission! We develop solutions to help hospitals aggregate and structure their data, so that it can be reused effectively in their research projects. Real-world data thus supports medical research in the service of precision medicine.
Are you passionate about health technologies?
In this role, you'll help to provide high-quality technical solutions and exceptional support to our global customers. You'll play a pivotal role in ensuring smooth deployments, efficient operations, and a seamless customer experience. This position offers the opportunity for professional growth in a leading healthcare technology company.

What You'll Do:

• Deliver and support technical infrastructure and applications: Ensure smooth deployments and ongoing support for our customers' solutions.
• Partner with Dev Ops and Operations teams: Collaborate to optimize deployment processes and enhance overall efficiency.
• Act as a trusted technical advisor: Guide customers through solution architecture, integration decisions, and technical delivery processes.
• Create technical documentation: Develop clear and concise documentation for both customers and internal teams.
• Collaborate with Engineering teams: Work together to provide prompt and effective solutions to customer issues.
• Act as the primary technical support representative: Be the go-to person for customer technical inquiries and support.

Who You Are:

• Hold a bachelor’s degree in computer science, information technology, or a related field (or equivalent experience).
• Is fluent in French and has professional English communication skills.
• Boasts at least 3 years of experience delivering and supporting technical infrastructure and applications (cloud experience a plus).
• Thrives in a fast-paced, customer-facing environment.
• Is comfortable working with Linux and using command-line interfaces for troubleshooting.
• Has experience with networking concepts and resolving network issues.

Bonus points if you have:

• Experience in a customer-facing role
• Familiarity with medical imaging and related technologies.
• Proficiency with tools like Terraform, Helm, or Git Lab CI/CD.
• Knowledge of incorporating vulnerability scanning into cloud-native maintenance plans.

Why BC Platforms?

• Work with cutting-edge healthcare and life sciences technology.
• Be part of a collaborative and multicultural team.
• Embrace our hybrid work model.
• Contribute to advancements in healthcare, particularly in Oncology, Neurology, and Rare Diseases.
• Experience a global company culture with colleagues worldwide.

Application

Ready to make a difference in healthcare? Apply now. Please submit your application by October 15th, 2024.
Applications are reviewed on a rolling basis, so do not wait to apply!
For any questions, please contact our team at hr@bcplatforms.com. We look forward to hearing from you!
Our company is committed to providing equal employment opportunities for all individuals, regardless of race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Additional Information

Our technical team is mostly located in Technopolis Hub in Espoo (Otaniemi) and thus Espoo is the preferred location for our new financial controller colleague. If you are located nearby Turku area, you can also work at our office in Turku (Kupittaa).

Who We Are

BC Platforms is a global leader in building data networks for the life sciences industry and providing versatile technology platforms for research and precision medicine, accelerating the translation of innovations into clinical practice.
We convert complex biological information collected in the healthcare setting into actionable insights. With our innovative technology, we are creating a patient centric infinity loop between the life sciences and healthcare sectors. Data we generate, harmonize, and manage from diverse biobanks and healthcare institutions is made accessible for pharmaceutical and biotech companies to enhance their core strengths in research and development. In parallel, we enable stratification of patients towards targeted therapies, delivering on the promise of more personalized healthcare. The invaluable insights from real-world data, combined with our state-of-the-art technology platform, form an infinite loop where research accelerates discovery, discoveries enhance treatment, and treatment optimizes care.
Founded in 1997 from a MIT Whitehead project spinoff, we have a strong scientific heritage underpinned by over 25 years of working in close collaboration with a network of leading researchers, developers, and industry partners. We have global operations with our headquarters in Zurich, Switzerland, R&D in Espoo, Finland, and Singapore, as well as a presence in London, UK, Lund, Sweden, Paris and Toulouse, France and Boston, USA.
Join us and be part of a team that transforms data into impactful health solutions. Discover more at bcplatforms.com and follow us on Linked In.