Finland Job Openings

Zurich Insurance

Travel Claims Handler

Helsinki

August 6, 2024

Travel Claims Handler to Zurich Nordic

Are you interested in joining an inspiring work environment where you can make a difference? Zurich Insurance Group is a global insurance company with approximately 60 000 employees and one of the world’s most sustainable insurers, as shown by the S&P Global Corporate Sustainability Assessment.

In the Nordic market we are one of the most specialized companies within commercial insurance and risk management services for local and international businesses. Zurich has been active in the Nordics since 1875 and has approximately 230 colleagues in offices in Sweden, Denmark, Finland and Norway where we work closely with our global network consisting of over 215 countries. We provide nearly 1 000 customers with tailor-made insurance solutions and services within different segments such as Liability, Property, Marine, Engineering lines and construction, Financial lines, Accident and health.

We are now looking for a new colleague to join our Travel Claims Handler Team, working from our Finnish, hybrid office.

Travel Claims Handler

Zurich is one of the most specialized insurance companies within non-life insurance for local and international business in the Nordic market. Our Nordic Claims department works with a wide range of claims within different Lines of Business for Customers in Nordic as well as in the rest of the world. We are now looking for an outgoing and positive person to join our Claims department as a Travel Claims Handler located in Helsinki.

As a Travel Claims Handler, your main focus is to handle travel related claims. Communication with customers by telephone and email is a major part of the claims handling process. Claims handling includes receiving and registering claims, investigate them and pay out compensation. You will be responsible for all aspects of the claims handling and the working hours vary, and you will be scheduled to work evenings on a regular basis.

The level of seniority of the position will be determined upon the selected applicant’s experience and skillset. We want to find the right person!

Qualifications:

Preferably experience from a similar position within insurance
Service minded with the ability to deliver excellent customer service
Communicative and flexible
Accurate in your work
Fluent in Finnish and preferably Swedish with solid English skills

As a person, you like to take on responsibility and recognize the benefit of providing excellent customer service. You have a problem-solving mind-set, are communicative and show multitasking capabilities. You are a team player, fast moving and results driven.

What we can offer you:

A diverse and inclusive workplace
Global Career development
Wellbeing initiatives
Hybrid working
Competitive compensation package
Benefit package
Comprehensive insurance package
Centrally located office

At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our customers and colleagues.

Please refer your questions to Carl-Arvid Nilsson, Nordic Talent Acquisition Specialist, +46767203350 or carlarvid.nilsson@zurich.com

You are welcome to submit your application online on 8th September, 2024, at latest. The selection process will run continuously. We encourage you to submit your application as soon as possible.

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