Director, Services Business Development France Overview

Mastercard Services is responsible for acquiring, engaging and retaining customers by managing fraud and risk, cybersecurity and improving the digital payments experience while providing value added services and using expertise, data-driven insights and execution.

Role Description and Major Responsibilities

• Lead sales calls and new client development across all lines of Advisors Business for an assigned set of accounts in France
• Deliver against sales targets for existing accounts and/or contribute to Mastercard Worldwide deal bids
• Capture senior and mid-level clients’ implicit business needs in addition to articulated requests, and identify most critical aspects of the problem
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
• Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation
• Create succinct, persuasive written materials tailored to the “level” of the audience
• Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)
• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs
• Leverage deep knowledge of all the Mastercard Advisors capabilities and how they fit together to offer new innovative solutions

All About You

Education Needed

• Undergraduate degree required
• MBA or relevant post graduate degree recommended

Experience and Skills Needed

• Experience in top management consulting firms and in relevant industry
• Knowledge of payments market, trends and opportunities
• Demonstrates the ability to initiate, develop, and close a sale
• Excellent verbal and written communication skills
• Excellent analytical skills, including ability to frame the customer’s opportunity in financial terms (i.e. value quantification)
• Ability to think from the perspective of the customer
• Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and Power Point skills
• Proficiency in written and verbal French and English.

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.