Founded in 1955, Yusen Logistics is a global supply chain logistics company that provides ocean and air freight forwarding, warehousing, distribution services, and supply chain management – a seamlessly connected suite of supply chain solutions that delivers superior value, reliability, and expertise. Yusen Logistics is committed to developing employees that deliver consistent quality and service to our customers, and providing them with the skills, training, support, and opportunities they need to be successful. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. Sustainability is deeply ingrained in our core values, driving every decision we make and action we take. From reducing waste and conserving resources to supporting renewable energy initiatives, sustainability guides our commitment to making a positive impact on the world around us.

About the Job:
We are recruiting for a Head of It to lead and manage the Op Co IT team to ensure effective delivery of IT services to meet business demands and in alignment with the Regional IT Strategy. Successful candidate would report to the Regional IT Director.

DUTIES AND RESPONSIBILITIES:
Delivery:

• Work with the Regional IT Director in the development of the Op Co tactical and operational plans in line with IT strategy and manage the effective execution of those.
• Manage the Op Co IT end-user support and Opco application services to meet business needs within SLA.
• Collaborate with central IT teams (Operations + Application) to meet business needs within SLA and KPI's.
• Procurement of IT hardware and resources compliant with Op Co IT budget and regional procurement guidelines.

Customer:

• Act as a first escalation point for Opco IT matters.
• Build a relationship with Opco SMT and BU managers to understand Opco IT demand and to feed this into the central teams.
• Be the ambassador of IT to internal customers, maintain a strong understanding of the customer needs in order to deliver customer solution and benefits and effectively represent regional IT team.
• Take initiatives to increase the Op Co end-user satisfaction about IT services.

Systems / Technology:

• Ensure effective IT support for local Op Co applications and end user services.
• Validate that Op Co IT systems are configured and used compliant with regional guidelines and policies.
• Ensure correct and up to date Opco IT asset database.

Continuous Improvement:

• Seek opportunities to continually enhance and develop the IT / business processes, services and solutions.
• Seek opportunities to decrease IT costs and improve IT partner performance.

Project Management:

• Partner with the Transformation PMO team, leveraging the central toolkit to ensure delivery of local Op Co projects in time, budget and scope.
• When needed, take on the role of Project manager for Op Co IT projects.

Governance and Controls:

• Identify and manage Cybersecurity risks and mitigation strategy for the Op Co and participate in the EU IT risk assessment group.

Team Management:

• Deliver the IT people proposition to drive motivated and engaged team members as measured through the people survey.
• Set team and individual objectives and manage resources to achieve IT goals and team priorities.
• Drive effective performance management, coaching and personal development for all team members so that each individual achieves their full potential.
• Deliver engaging team and individual communication ensuring regular weekly team briefings and cascade on IT leadership communications.

QUALIFICATONS:

• Bachelor's/Master's degree or equivalent in IT, with relevant experience.
• Demonstrated expertise in developing IT infrastructure, applications, and processes within a comparable environment, consistently meeting timelines and budgets.
• Proven track record of exercising effective personal leadership influence within a team and across a Senior Management Team (SMT) population.
• Previous experience in a logistics environment is essential.
• Proficient in cybersecurity practices.
• Familiarity with ITIL (additional certification is a plus).
• Competent in project management.
• Strong skills in people and vendor management.
• Demonstrates a connected approach through effective communication, openness, and customer focus.
• Exhibits commitment through reliability, teamwork, and accountability.
• Possesses creative attributes such as a proactive mindset, a commitment to continuous learning, and adept problem-solving skills.

What we offer.

A unique opportunity to engage, drive and develop yourself in a global company. This role comes with a great deal of freedom, responsibilities and challenges. Naturally we offer a competitive salary and benefits.

Diversity Statement.

At Yusen we are committed to fostering a working environment that embraces diversity, equity and inclusion (DE&I) for all our employees and stakeholders. We are an equal opportunity employer that recognizes the value of a diverse workforce. Benefiting from creative solution derived as a result of embracing differences. All qualified individuals will receive consideration for employment.

THIS IS HOW IT WORKS

To apply, use the link.
We are intrigued by your application and will reach out to you for a phone call.
Successful call? Let's meet live or via video.
Meet potential team members in a friendly interview.
As part of our assessment process (if applicable), complete an assessment to gauge your skills and abilities.
Final stage: negotiate terms, sign, and welcome onboard!